Property was beautiful, Cliffs of Negril are special. People are very friendly and helpful. Enjoyed the food and facilities

amazing location

View was spectacular the food was superb staff was fantastic

Leo tv and microwave didn't work. Tub drained very slowly. Still it was beautiful and we had a great time

Stunning view on the rock, comfortable room

Too noisy at night. Dogs barked all nights, and I could even hear neighbors talking. Room not soundproof at all.... couldn't sleep

This place is an awesome place to stay. We had our 3 kids got two suites. It felt super safe, loved snorkeling g around the cliffs. Felt like a safe area. Lots of great authentic dining options walking distance from here.

When we arrived we were informed breakfast was not included. Even though I showed them on booking.com, where I booked, it clearly said breakfast included. For a family of five that makes a big difference. Our rooms were ready an hour late, not a big deal but not great. Two different mornings for breakfast they were out of what we wanted. We ordered Togo from the restaurant one night, and ate there the last night. I don't know if the server was new but it was the worst dining experience of my life. We had 7:00 reservations, when we got there the table wasn't ready so we ordered a couple of drinks while we waited. About 15 minutes late our table was ready. We ordered drinks (except me because i still had one from the bar) after about 5 minutes our server came back for our food order without our drinks. After 30 minutes still with no drinks my husband went to the bar to get us some drinks. When he came back to the table he said he saw our families drinks sitting there at the bar so he went back and got them. They were all watered down. Some of the other staff brought our food. We had seen our server attending to a party of 12 or so at a table near us that already had their food even though they came after us but she did not bring our food or drinks. As we were finishing up eating my husband had dropped his napkin on the floor he picked it up and put it on his plate that was covered in sauce. When the server finally came back she picked the napkin up and attempted to put it back on his lap. To top it all off when she brought the check she had added on the drinks my husband went up to the bar and purchased because she never brought hers. I was calm until that point but that was the final straw. Not to mention the manager of the hotel was sitting at the table right behind me drinking with who I believe was the owner and didn't say a word.

free self serve coffee, with cream and sugar in the morning. happy hour from 3 to 5, half price margarita, rum punch, or martinis. romantic.

My adult daughter and I stayed in Aquarius for a week a year ago. We loved it sooo much that I came back with friends this time. We stayed in Aquarius and Leo. The rooms are very clean and comfortable with large balconies overlooking the beautiful water, many bougainvillea and other bushes. The grounds are lush with gorgeous flowers and foliage! Every employee is very friendly, polite and professional. They go out of their way to ensure your vacation is fabulous! I have been to Jamaica a few dozen times and I can truthfully say this is my favorite place I have stayed. If you wanted to you would never have to leave the property because Ivan’s restaurant is the best in the area with a wide variety of choices at each meal. Another plus is the best masseuse I’ve found in Jamaica and the USA! She is special! If you’re on the fence about staying here, I suggest you just go for it, you will not be disappointed and will probably never stay anywhere else again! Also, there are awesome sunsets every day! Catcha has a way of enchanting you and you’ll want to return again and again!

Absolutely nothing!

all of it

The breakfast was good the people at front desk Dianne and the male receptionist with the locks hair as well as the restaurant server carol was very helpful the venue was very nice very close to ricks cafe the room was clean and place is very well maintained

The bed was too small would have been better if it was a king size bed and the pillow case was dirty with 2 yellow spot

I really loved the view of the ocean all time fav. Staff was super warm and welcoming always helping us all together. The pictures on the website most def did look just like the property.

The lady in the front desk receptionist was not the most welcoming but the staff made up for it.

Catcha Falling Star is probably the most unique hotel I've ever stayed in. It had such a different feel from the norm. Probably because there were no children, which is understandable because access to the water isn't that easy. But that's what I liked about it. It was such a great way to relax and look out at the beautiful blue sea. The food was excellent!

The bathrooms are a bit dated, but the room is very comfortable, and huge! Rick's cafe can be noisy if you have one other rooms close to it. But you can't hear the noise from the bedrooms when the door is closed.

it is beautiful

beautiful location by the cliffs with Ricks Bar close. Very clean, and restaurant very good, albeit a bit expensive,

I just.love everything about catcha falling star. The staff was so professional. Love it

The service exceptional

Some staff were very nice, like reception and cleaners.

Shower heads were terrible. Water sprayed in almost every direction except where you'd want it. Kitchen didn't have a bowl in it and only one plate. The finishes were lacking - but the view, restaurant and cliffside swimming area were all amazing.

The food was great, omg the view was everything Staffs really helpful, they took my pics

No breakfast was included, nothing in the refrigerator

great location on the cliffs in negril. close to Ricks cafe.

bit noisy from Ricks - but only on the evenings

Great place and value for money

AC would be great but fans and sea breeze worked well

Absolutely loved this property on the West End. It has an excellent view. I stayed in room Gemini 2 and it’s super comfy, has the most perfect little patio. I highly recommend this property. It’s one of my favourites in Negril among many others 😁

It can be a challenge to access the sea at times when the waves kick up but other than that is it perfect!! Still would stay again.

Food was great, location was also very beautiful. A nice mix of garden and breathtaking cliff views over the open ocean.

More info in advance about the seabathing. The cove which is designated for swimming is often too rough/choppy seas for swimming. It is very beautiful, but I wanted to swim more.