The staff did a wonderful job communicating before, during, and after our trip. The view of the lake was spectacular from the balcony, and many restaurants, bars, and other services were very close.

The refrigerator was not working, and the entryway door handle fell off. The staff was very gracious when we shared our concerns.

Phenomenal view over the lake. Wonderfully preserved original ceilings. Abundant space for a family of 4 including two kids. Underpriced relative to competition on the lake. Exceptional treatment by the host. Will come back.

fantastic staff! Everyone from reception to housekeeping was amazing!

Noisy first room (vista lago) but staff was super understanding and helpful. The beds aren’t the absolute most comfortable.

cute great location

little small bathroom, and stairs very small hard to get luggage up

Breakfast was wonderful. The scenery is amazing. 2 minutes walk to the lake, lots of restaurants to choose from

Getting to Rome was long and a bit difficult

great position and friendly staff, with some nice little eateries close by, but very very very tired

when we arrived as it was my birthday so they offered us a free upgrade to a lake facing room, but I had already realised from other reviews that it would be noisy as there is a road infront, plus the room needed a major refurbishment ( it really was not a nice room ). it was very very very tired. We asked for our booked room which was nice and quite in a back street but stank of damp, and again needed a major overhaul, with a bed that made awful noises at every move. W e kept the door open all night and the fan on to get rid of the smell. All in All a pretty rank hotel that needs to be closed and refurbished.

nice view over the lake

noise from the road

The scenery was AMAZING

The stairs to our room..

Wonderful staff, beautiful room, delicious breakfast!

the rooms were lovely and clean, great location. the staff was amazing!

the location to the lake front

it was very noisy at night. the WiFi dint work in the room. the shower was very poor.

Location and breakfast were excellent. Staff was lovely.

Everything

Aircon in room technically worked but was weak /underpowered and not able to cope with the couple of very hot days

The whole experience was awesome! The room was first class! View to the lake. Our staff were very friendly and helpful and arranged a car for our trip to the airport. We could not have had more exceptional staff! The coffee, juice, and breakfast were wonderful!

Nothing!!

View

The location was great. Be aware that the bedroom is upstairs in some rooms. Staff was fantastic-

Needs towel racks.