Location, Room and breakfast

The staff were all lovely .. it was very close to the DLR the rooms were bright, squeaky clean and comfortable ... we didn't eat here but we saw the breakfasts and they looked fantastic

Can think of no negatives

Profesjonalna obsługa, znakomite śniadania, dobra lokalizacja

Excellent breakfast and staff were all pleasant. It was also a very quiet location (which we preferred) although a bit out the way (you can get the train, a five minute walk away, into London and it takes about 10 minutes)

The shower tray was badly stained (looked dirty initially), rooms appear tired with some of the plugs and/or USB sockets not working and I personally didn't find the beds particularly comfortable. I felt it was overpriced given the location and with the rooms needing updating

Location, parking, friendly, clean, organised and an overall splendid place to stay

Nothing

Awesome all round! Special thanks to the friendly and professional staff, especially Jessica Labroy who was super amazing for us.

Tesis güzel; konumu, fiyatı, kafeteryası, yatak kalitesi, çalışanları güzel..

Banyo kapılarının cam olmasını beğenmedim. İki oda arasında kapı olması iyi değildi; yan odadakilerin sesi odaya çok geliyordu..

Breakfast options very good and the restaurant very clean..The location was perfect for our plans. Staff very attentive. Room was very clean with amazing vies of Londoh

- located close to public transport - cafes around - beautiful entry hallway - clean room and bathroom

- extremly small room - doors between rooms

Nice and fresh. Clean. Stylish

Smallish

Very clean

Hotel very clean. Room very nice. Staff friendly. Value for money

Nothing

Comfortable and clean

Parking £20 on top

Everything

Nothing

Staff were so polite and accommodating, I had queried whether they had any special arrangements for birthdays but hadn’t heard back (last minute booking), when my partner and I arrived at the room we were greeted with a special birthday platter of miniature cakes

Very clean, staff were very friendly and helpful. Very accommodating

Room was a little tight for a couple. Not enough plugs for two people. No HDMI access to the TV in the room. Could do with better lighting.

Excellent location great hotel great value

Nothing

Nice room nice bathroom

Lighting very poor in rooms and bathroom needs to be brighter in bathroom for make up and hair as mirror light didn’t work also t.v needs to be installed a bit better as it over hangs where wardrobe is and I turned around and walked straight into the corner and nearly ripped it off the wall.

Ruhige Lage

Personal ist unfreundlich. Im Bad fast keine Möglichkeit, ein Handtuch aufzuhängen.

Everything was perfect except The air con didn’t appear to work, or was ineffective and the windows didn’t open so it was too warm!

See above

Очень милый отель, чистый опрятный, нестандартный стильный номер, отличный завтрак, там же и вкусно поужинали, внимательный персонал

Локацию выбрала специально там, но район мне показался не безопасный

Cleanliness

Same breakfast every day

Friendly staff. Convenient. Comfortable

I would have liked a double bed and there were no curtains on bathroom windows flooded the whole room with light as there is a glass door to the bathroom

The location was good but absolutely no parking

The staff were rude and very unhelpful

It was boujee… Staff were friendly and helpful… Later checkout than expected so able to have a lay in etc… It was clean and well kept…

Viewing deck was advertised, however, it was closed and only accessible with a member of staff available to stay with you while up there (I under why but also felt that if there are 2/3 people supervision wouldn’t be necessary)… Couldn’t figure out how to open the windows… it wasn’t clear if we could just sit in the bar and chat without purchasing anything (when it was quiet)…

I like the decoration and furnishings throughout the hotel. The breakfast had a lot to choose from.

There was a disturbance during the early hours of our first morning by neighbouring guests. Lots of shouting and loud confrontation.

Location suitable for visiting family & handy for LCY Airport. Lovely view overlooking Vilage Square,Catherine Grove. Room clean & roomy. Staff VERY friendly,courteous. Asked for disabled chair & bathmats & delivered immediately. Staff very smiley & attentive.

The wet room didn't suit. The whole bathroom floor got wet even if the non disabled person had a shower. Handrails not positioned appropriately. Very slippery marble floor. Would have preferred a 'low rise' shower with a door but obviously a wheelchair user could not use this. Had to use towels to dry floor. Staff very good at replacing soaking towels.

The location was great, staff were so welcoming on reception and the bar staff were great too

Nothing it was all great

Wonderful communal areas, great location & lovely, helpful staff.

My room was a little hot