Good location, clean comfortable rooms. Good shower, great continental breakfast

Initial entry for main entrance and then front door for the property

The location was excellent! A lot closer to places of interest than I thought. Easy to find and transport links were great! The app to access the hotel is such a great idea and really useful. The staff were outstanding - nothing was too much trouble. We had an issue with the bathroom lock, and they had it fixed before the day was out! Our Spanish is poor, but they really made the effort with us. Breakfast was basic but filled us up for the day ahead. The rooms are good-sized, with everything you'll need in them. If you can't find something, the staff are likely to have it. Really good shower! Water pressure was perfect, and the cubicle itself was lovely and big.

As it's an old building, there are a lot of echos and noises (doors shutting, voices carrying through). But this is what you expect with an old building. Personally, I would have liked a bit more variety with breakfast. However, it was still very good! The only thing the room is missing is a full-length mirror.

Basic cold buffet breakfast but great central location

Breakfast was limited to a bison cold buffet

Nice breakfast, comfortable bed, great location

Noise from reception area which is outside door, bring your earplugs and you'll be fine

Comfortable and excellent value for money. Great location.

Very happy with everything.

The B&B was centrally situated not far from the promenade overlooking a pleasant square with nice cafe's and bars nearby (but not too close to be a problem). The rooms were clean and comfortable with windows which opened on to the square. I would be happy to visit again in shoulder season - I suspect the rooms get hot in the summer as there were no shutters and there's no air conditioning.

The information about using the app to book in and access the B&B was confusing. Fortunately the friendly staff at the B&B provided card access as a back up but that wasn't clear until we arrived

Great location

The breakfast was awful

Everything was fantastic. Clean,quiet, comfortable bed

location was perfect close to all amenities.

property was old and interesting.

beautiful old building on an attractive old square in nice district located v close to ferry port, train station and bus station. great walks along the bay to museum, beaches, town centre and great choice of bars, cafes, restaurants nearby. quiet at night. lovely spacious room with view of square and bay, big bathroom with brilliant shower. Best of all a kettle!!!! Comfortable bed with two pillows, heating if needed. friendly helpful reception staff, willing to give a bit of time, very nice breakfast. plus a bowl of boiled sweets at reception like all Spanish hotels used to have! there is a lift and it is dog friendly.

Nothing!

Very central hotel right in the middle of Santander. Hosted in a historic building, but the rooms are nice and modern. Staff were friendly and helpful with various things for my trip. Breakfast was held in another airy room and made for a nice morning in the middle of Santander. Around the area there's plenty of shops, bars and restaurants, the good beaches are a bus/boat ride away.

The outside can get a little noisy and windows have to be shut to cancel this out - not much the hotel can do about that. In the morning there was a lot of toing and froing noise, not sure much can be done about that, other than asking guests to cut down the noise.

Comfy bed and nice breakfast, lovely member of staff

Lift was broken but once reported was fixed next day

Really great location and very good breakfast. Also Plaza Pombo is clean, stylish, comfortable beds, very helpful staff.

Excellent location, breakfast was basic but a nice start to the day and rooms/hotel was very clean.

Not really a complaint but it was very hot when we stayed and we had no air con or a fan.

beautiful building

central

fantastic location, very friendly staff

great stay, all good!

Breakfast was under expectations ....I never had such a poor breakfast...Too bad, cause the rest was really fine

Excellent coffee and a good choice of fruit, pastries etc.

The location was excellent, good access to the town, museum and beaches

If would help if you explained it was on the 3rd floor The A/C and fridge didn't work

Breakfast was good. Fabulous location.

location Great

Rooms Too warm No AC so uncomfortable this time of year