Een fijn schoon hotel op een toplocatie in Leiden met heerlijke kamer en een uitstekend ontbijt. Personeel was erg vriendelijk. Dus wat wil je nog meer!

Niets

Silverfish in the room; the ridge down the middle of the bed; TV mounted at the foot of the bed; small available space on ‘table’ top; Upon arrival, the building was difficult to find at night due to poor signage; when it rained, the drain pipe seemed to be in the wall, hence water trickling for long periods; paper-thin walls

Das Frühstück war sehr lecker, und das Zimmer sauber. Ausgestattet mit dem Nötigsten. Highlight war die kostenlose Poolnutzung!

Die Abzugshaube ging die ganze Nacht.

Het ontbijt was uitgebreid en goed. De ontbijtruimte had de sfeer van een kantine van een legeronderdeel

Het hotel is zeer slecht te vinden, met name als het donker is. De receptie bevind zich op de 12de etage, de kamer op enkele verdiepingen lager, de ontbijt ruimte nog lager. De liften zijn langzaam. Het personeel is minder vriendelijk, tegen het stugge aan.

Access to public transport

I wish to categorically state here that Fletcher Hotel is advertising as Fletcher 'Wellness" on Booking.com which is WRONG. Upon arrival, the name is just "Fletcher", red flag. Hotel Guests do NOT have free access to the wellness facility. There's no gym & you need to pay extra costs to use a "Wellness" facility, the Blu Center that seemingly belongs to another business. The costs are not obvious at booking.com. A well traveled person expects a 4 star " Wellness" hotel to have free of charge access to the facilities which they do NOT have for free. Just the swimming pools are free 1.5hrs a day only, 8 to 9:30AM mornings Very disappointing is the hygiene. I learned that beddings could only be replaced upon approval from managers. It took 2 levels of approval to get this done. What a joke ! My assessment from my extensive travels is, Fletcher at an international level befits a 2 or 3 Stars maximum hotel.

Das Zimmer war gut und groß. Das Personal war sehr freundlich und hilfsbereit. Die Größe des Zimmers war für drei Personen sehr gut bemessen.

Das Frühstück war leider für die Hotelkategorie unterdurchschnittlich. Die Aussicht auf das Krankenhausdach war nicht die beste. Bedauerlicherweise gab es keine richtige Tür für die Toilette, was bei einem Dreibett Zimmer nicht gerade für Privatsphäre sorgte.

Goede ligging

Beetje slecht aangegeven

I liked the location. I also really liked my room itself - it was laid out well, spacious and I was happy with the air conditioning and refrigerator

I didn’t like that it was difficult to get to my room (had to go up and down floors to get to its location in the correct tower). I also didn’t like that I had to go up to the 12th floor to check out after going to the 5th for breakfast and then not being able to do remote check in. The breakfast itself wasn’t as nice as by other Fletcher hotels. It felt like I was eating at a school cafeteria. Finally I thought it was disappointing that the swimming pool could only be used until 9 am in the morning and that there was no other fitness facilities available when the wellness center opened.