We are visiting Yerevan for the first time and have selected to stay at the Aleppo Hotel. The entire family had a fantastic visit and were extremely satisfied with their service. Though I bought our tour package through another supplier, the hotel manager was really helpful in offering his recommendations for the finest sites for us to visit. When visiting Yerevan, I strongly recommend that you stay at the Aleppo Hotel. The receptions are very helpful and accommodating. Though the hotel is busy, they are prompt assisting with our requests. We love everything in this place, the food, the people, the service, everything is fantastic.. Highly recommended.

Staff was friendly,especially the owner of the hotel

None to specify

Very good and frendly staff. Everthing was perfect.

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The towels smell like bleach, the room is def old, not renovated for a while, the hairdryer did not work, cups in the restaurant seen better times. Bed sheets are with holes from cigarette burns that were left by previous visitors. Pools doesn't open till 10 am and closed at 8pm. Breakfast is 4 dishes plus salad plus a bit of pastry. Right by the road, noisy. DOES NOT ACCEPT CARDS for payments. Room's keys and locks are old and hard to close, there is not safety lock inside the room on the door. Does not worth money paid, should be 2-3 times cheaper.

It is home away from home.

The jacuzzi & sauna were closed during my stay. They should maintain these facilities mentioned as these are assets of the hotel. Moreover, management should maintain the rooms well they were getting old.

I booked this hotel via booking.com and tried to pay with my business debit card. When I arrived to the hotel, the receptionist informed me that only cash is accepted. I had to change money in the exchange office in 10 minutes walk. I was not given the receipt of payment and my booking was canceled on booking.com by the hotel. Now I can not confirm my business expenses for the hotel accommodation in Yerevan. I suppose the hotel violates the booking.com policies and I suggest booking.com to better control the hotels it cooperates with. I don’t think such hotels ever have the privilege of being booked via booking.com, as it greatly undermines the booking.com trustworthiness.

Reception, management, and all staff are hospitable and very helpful. The hotel itself is beautiful, modern, and has the best pool area. It's not too far from the city center which is great.

That I could only stay 7 days and not more.

Friendly personal. Breakfast included.

A lot of small things to repare and clean inside the room.