Llegamos y no pudimos hospedarnos porque tenian un problema de drenaje o algo asi, tuvimos que buscar alojamiento en otro hotel.

The location. It’s great for walking everywhere.

Nothing was as described. Literally nothing. There was mould all over the walls. The taps on the basin were very loose, the cold tap didn’t work and the u-bend leaked and dripped water constantly. We had to use a bath towel to contain it. The shower had no hot water and there was so little water flow from it that it was very difficult to wash. Sometimes there was no flow at all. There were no laundry facilities as advertised, which was one of the main reasons we booked it. The manager did do our small load for us after we complains but charged us a lot for it. There was no breakfast as advertised. When we also questioned this he said he’d sort something and he bought us breakfast in for two mornings. On the third morning when there were more people staying suddenly there was breakfast put on. So it’s very pot luck. Made us feel like second class citizens. Either do breakfast or don’t but don’t advertise it and then not put it on. We always book hotels with parking as we have motorbikes but when we arrived it was street parking, not parking on premises as advertised. It was only because there was a workman there fixing the drains who managed to fix the garage door (which wouldn’t open) for us to park the bikes in there that we got them off the road and secure. I don’t know who owns the hotel but if it’s not the manager then they are doing him a disservice. It is run down and dilapidated. Even the locals said to us that it’s a very bad hotel. There was nothing true about any of the advertisement. Just do yourself a favour and book anywhere else in town. It really can’t be as bad as here.

Nothing/ nada/ rien

Bed uncomfortable wasn’t very clean staff lost no breakfast included like said no parking like said on the booking page little water value for money zero

La ubicacion

El Hotel es viejo y esta muy descuidado. Llovió y se goteo justo en la cama donde dormía

The room was spacious, especially for one person. Although it was stuffy and warm and the bathroom had a strong smell of chlorine when I first entered, the air conditioning worked very well to cool and ventilate the room. The hotel provided towels, soap, and toilet paper. I also received good recommendations and information about the city and transportation when I asked.

There was no kitchen or utensils for cooking, which would have been nice to have, but it also says so in the description. As mentioned above, when i went in the room it was very stuffy and warm and the bathroom smelled of chlorine.

very friendly staff & good atmosphere

Good location.

Very basic, okay if you don't expect much.

The hotel is nice and close to the Centro. It has a nice garden in the courtyard.

The staff had no record of my reservation despite my having email confirmation. The room was dirty - hair on the floor. The tv didn't have a remote control. Staff didn't respond to emails or phone calls prior to my arrival. No pick up from El Chepe offered. No DVD player as was specified in advertising.