Good location, plenty of space, secure, parking lot very secure.

N/A

location near by the city and environnement of the hotel in a nice garden prices are good for Costa Rica

breakfast is basic and same each day room is good size but different things didn’t work : light in the bathroom, locker stuck, hot water working alternatively and our room was close to the road so noisy early morning

Location is excellent, pretty close to Santa Elena downtown! the property was well taken care, clean and smooth and the rooms are beautiful!

I know it’s the middle of the cloud forest, but plague control could be a little better, so insects do not get into the rooms!

The whole experience was excellent from start to finish, from the very warm greeting at reception, the room and the breakfast. The grounds were beautiful. A very memorable stay.

nice breakfast. helpful staff

not inside town center

Location was great, easy to walk to grocery store and restaurants. We rented the house portion of the hotel, so we had great privacy.

Not much

Beautiful, well-maintained garden, lots of birds in the morning. Huge bathtub with massage jets. Porch with seats and table. Good size of the room.

Limited selection for breakfast, no dedicated vegan/vegetarian options. Basic decor of rooms that have rather small windows, therefore much darker than expected. Beds fine though not especially comfortable.

The location, size of the room, and welcome and information at reception were great! The room was clean and the fresh flowers were a great touch.

Bugs in the room, which may be normal in this area.

Nice hotel in a good location just outside of Santa Elena. The room was big enough for us.

The breakfast was ok

little secret called heaven

Good Breakfast. Location.

Bad acoustic

Breakfast costs about $5 and must be ordered either the day before or earlier on in the morning. We stayed in the 5 bedroom house and there was plenty of room. Rooms were a good size and comfortable. The staff was very friendly and went above and beyond to exceed our expectations. The front desk will assist you in making any reservations such as zip lining, a night walk, or hanging bridges. Shuttle service comes directly to the hotel to pick up and take you to different activities, so you don't have to worry about getting lost and driving.

Restaurant on the premises is small. Parking in the lot below is small and can get full quickly.

This place is amazing. it is in town but in the same time peaceful and relaxing. beautiful garden, great choice of breakfast, big room with big bathroom. can’t find a fault. Very polite stuff and the girl at reception helped with booking hanging bridges

couldn’t stay longer

Great location, attractive property, charming rooms and decor.

Beds were a bit too soft, but okay for one or two nights.

We loved the charm of the buildings, and the staff were wonderful, so kind and helpful. When I had an accident they brought me a lovely message and treats. The breakfasts were ample and delicious. So glad we chose Claro de Luna!

Nothing.

Great place. Lovely gardens. Charming buildings and rooms. Hosts extremely helpful and friendly. Highly recommend.

Nothing

Amazing stay, highly recommended! Thank you for all the local recommendations :)

Nothing

This was my favourite hotel during my Costa Rica trip. The hotel looks like a Tuscan villa from outside, with blooming flowers everywhere. The room was enormous, with two four poster beds (even though there was only me and my boyfriend). The bathroom was also spacious. Breakfast was delicious - there is a choice of veggie omelette, ham and cheese omelette, or eggs and gallo pinto. The ladies in the restaurant who serve breakfast are always friendly and wished us a beautiful day when we left in the mornings. Sebastian at the reception was really friendly and helpful and recommended a local viewpoint with the most amazing sunset views. The hotel is a couple of minutes walk from Santa Elena town (supermarket, restaurants etc) and there are good restaurants nearby elsewhere. There is lovely outdoor space to sit in the sunshine and have a read.

We had a jacuzzi bathtub but we simply couldn't get it to work, despite seeking advice from the reception. It was also difficult to work out the shower so that the water pressure and the temperature both aligned - if I tried to increase one, the other seemed to go in the opposite direction.