We loved everything! from the moment we arrived we were warmly greeted and treated beautifully the whole stay. The staff were very engaging and attentive - interacted so well with our 4 year old son. Our room was spacious and had all amenities. Big bed and pillow menu! Complimentary bottles of water every day. We loved all the pools, especially the water slide! We chose this resort for its waterslide, pools, water park and kids club and it certainly didn’t disappoint. Breakfast buffet had so much on offer, including freshly cooked eggs to your liking and fresh fruit smoothies/juices. We ate dinner at both restaurants and enjoyed them equally. Very well priced and lots of options (kids meals for less than 100 baht). Happy hour every night from 3-5pm with 30% off and free popcorn/soft drinks for kids. We were also invited to a ‘cocktail party’ one evening pre dinner - free cocktail and canapés. It was lovely!! Location is good but you need to walk to get anywhere or get a shuttle/taxi. We walked both into town (central) and the market. The market is further and a decent walk in the heat - plus we pushed a pram. There’s not really a side walk to the market so we walked along the side of the road. Traffic not too busy and locals very accommodating and would be cautious and move over. Market is definitely worth a visit or 2. plus the Tsunami Museum and memorial. We paid less than $400AU for 4 nights so weren’t sure what to expect but we were blown away! We have visited Thailand many times but not to Khaolak. X10 certainly exceeded our expectations, we would definitely stay again!

Nothing, we loved it all.

everything

needs to explain the All inclusive better

Staff at Restaurants were amazing. Food at the Seaside Restaurant was exceptional - Both Thai food and international food cooked well.

I thought the kids club could be worked on.

great family time .

Quiet place, ideally for families with children. Nice rooms and very clean. Friendly personel. Several restaurants, shops, etc.. can be reached in 10min. by walk or with a Taxi for 200 THB (4 PAX).

It would have been nich to have pre-reserved sun-beds, as the „race“ in the morning has been adding some stress. Check-out was a bit complicated, as we had to leave one day earlier. No car rentals close to the location, we would had to go back to Phuket to rent a car (1 hour drive).

The staff were wonderful. So accommodating, friendly and helpful. They were delightful. The rooms were spacious, luxurious and cleaned beautifully- there was even a pillow menu! I would highly recommend staying here if you are in Khao Lak.

Nothing. The resort and the rooms were immaculate. The beach was clean and food was fantastic.

Lovely hotel Lovely staff Lovely beach Good rooms 10 min walk to town or tuk tuk ride always available Town is a main strip with lots of shops and restaurants Massages great next to hotel on the beach We loved getting a tuk tuk to coconut beach to Noks restaurant and watching the sun set while dining. Great fun for kids as lots of hermit crabs We had a large room that fit a double bed and two extra beds with large balcony - perfect for 2 adults and kids My mum shared a room with my teenager with two nice size beds (I think it was pool view beach wing or something like that) My sister had a pool view deluxe room for 2 adults and a kid which was nice but fully frosted glass bathroom wall means you can see everything - especially when going to the toilet - no sound barrier either (so wouldn't get one of these if you're in a new relationship 😉)

The pool towels Every morning people put their towels on the chairs which is fine if you're using them We saw a family of 5 take 5 chairs and for the 4 hours we were at the pool they were no where to be seen

They offer buffet breakfast, lunch, and dinner. The variety of the foods offered on those meals is amazing and very good value for the money. Also, kids under 12 eat for free in the buffet! It is a family and kid-friendly hotel with multiple pools, a slider, kids room with PS5, and a large area to run around. There is also a free coffee machine that's available 7/24, and they offer free popcorn and soft drinks between 3pm - 5pm. Alcoholic / Non-Alcoholic drink prices are very reasonable at Pool Bar and Restaurants. There is also a mini mart if you want to buy snacks and drinks to your room, again reasonable priced. It is such a hotel where you don't have to leave the hotel for anything.

Nothing. I'm really impressed and looking to staying there again.

The staff were amazing.

The food was not very good. We tried both restaurants and both were very average in an area where you can get very good local food for good value.

The amenities were fabulous. The staff were helpful and friendly and the location was excellent.

Nothing.

The staff were amazing especially when travelling with kids. Super attentive and very social.

The resort was excellent. Very well located... Just 5 mins walk to the road which has many restaurants, shops and also a 7 eleven. But the food at the restaurant in X10 was fabulous and very well priced. So we hardly ate anywhere else. You do need local transportation for visiting Lam Ru national park, sea turtle conservation centre, water falls etc but taxis are readily available ( though a bit pricey) . Special mention to the staff who were very warm and welcoming. Room was spotlessly cleaned everyday. The pools were excellent for every age group. Definitely one of the best places in khao lak

I would say the only thing to not recommend in this place was the beach immediately in front of the property. It's rough and not a very swimmable one for sure. I am sure there are some neighbouring beaches which are excellent but we didn't visit them.

Everything was amazing

Staff very nice very friendly very polite.My family love all staffs in every touch point.The room is very clean and wide

Great pools, helpful staff, perfect room. Everything was just wonderful. Happy hour with drinks and snacks that served once a week was just awesome! The breakfast was one of the best we had in Thailand..

Nothing

Very friendly stuff and huge children's room, a lot of pools, everything is well organized

Nothing

Friendly staff, clean, safe, good gym. We enjoyed staying in X10 and felt the staff was doing above and beyond to make our stay enjoyable

We didn't know the buffet breakfast was not open before October. The location is not great - far from the center and requires a short drive every time you want to go out (although there are a few great restaurants and one wonderful massage place within 10 minutes walk)

Kids club staff were excellent.

There was no buffet breakfast, as too quiet. Weren't informed of this.

the hotel and facilities were absolutely amazing! clean rooms, lovely pool area, beautiful beach and the staff were incredible!

a bit far to walk to the local night market so you have to get a taxi

Breakfast was brilliant. The staff were very polite and the hotel was very clean. Everything was perfect

The food was very expensive to purchase from the Hotel