professionalism and caring of staff. Good food. Good airport service and easy access to staff. Very safe. well worth the money. Great advice and help from staff in arranging tours and transport.

Nothing.

Great staff, very good spa, beautiful garden, free TukTuk to town, free airport pickup

Cleanliness, state of rooms and public spaces shows some renovation need, high prices for poolbar & restaurant,

Beautiful 5 star resort, newly built I believe. Beautiful pool with swim up cabanas. Happy hour with free drinks and light snacks daily 6-7pm, so nice to meet other guests during this time. Free Tuktuk to Pub street 5-8pm (but you need to bring $2 for your ride back). Free bikes in good condition, easy short ride into town. Breakfast was delicious! They will pack you a to go box if you go early to Angkor Wat for sunrise (check weather before, we had a cloudy day so it wasn’t worth getting up that early… the sunset was much better and we weren’t stumbling there in the dark). Looks like a romantic place to be, though there were a lot of families with small kids. We were with our 4 year old (who had so much fun in the pool and catching frogs).

FYI the entrance was not very well marked from the street (looks like they are doing construction on it, however so this will change). Not central/walking location, but not a complaint since it was nice and quiet. They spray some sort of mosquito fog all over the property once weekly, recommend staying inside or being off the property during this time.

Good location to city centre, good gesture by the hotel to provide one way transfers into town by Tuktuk.

Very nice and cosy boutique hotel with exceptionally friendly staff. Good pool incl. free happy hour cocktails, great restaurant, and spa. We would always recommend this place!

everything

nothing

Beautiful and quiet.

Beauty on the surface, but quite a few things were not that great when you looked closer. Bath was huge, but water was often just too cold to enjoy a bath in the first place. Staff was friendly, but then when knocked on the door asking to clean while i was taking a nap (didn’t have any sign outside to clean my room). Breakfast included was a buffet, which is usually great, but then all the bread tastes as if it was three days old. I’m happy with the value I got because I got an 80% discount, but the value would have been terrible if I paid the list price.

The hotel was in a great location that is nice and quiet suitable for families or ones who does not like to hear party music and busy atmosphere. You can pay all your accomodation and expenses on checkout which is amazing . So far I found this was the first hotel in Cambodia , I came across, I’ve been to Cambodia 5 times. Love the air conditioning it was so nice and different to standard hotel air cons . The pool was amazing filled with wonderful fresh water , which made me felt like I was swimming in nature. Love the greenery … garden was amazing and I love the balcony rooms . The showers was amazing ! And bath tubs I love the most very big and minimalistic feel . Water pressure was the best ! They had really nice hot and cold water which felt like home in Australia . The staff was so helpful and very kind … I would definitely go there again . I extended my stay to 2 weeks , originally only booked two nights.

Very private hotel, decoration very beautiful and it has SPA with good prices. The restaurant is also nice, good food and drinks. Beautiful pool, unique, and there's a happy hour 🍻🍷🥂. I'll definetely come back to this hotel.

The decoration is superb, all statues, illumination and fantastic pool allow you to enjoy Cambodia since minute 1. The staff is very helpful and gentle, always happy and willing to help you. The restaurant also nice, good food and prices. Happy hour at pool helps you to relax well after a long day visiting temples. We definitely recommend this hotel!!

This our second visit to the hotel and it is the best in Siem Reap. The staff were excellent and we got nice discount for the massages. Definitely recommend Pratna for taking you around.

Nothing was out of place

Very big portion breakfast with choice of Asian or Western food. The dining area is very peaceful overlooking beautiful bushes. The room is super big and overlooking the swimming pool. The bath tub is huge!

Almost perfect stay! Just some minor noise from next door on one out of the five nights we stay.

the foods, vibe, cleanliness, and staff.

none.

We had a wonderful stay at The Metta. We had booked one of the villas and despite not having a little seating area by the pool, everything was great! The room is big and spacious, it has a few different spaces and areas to relax and the bed is really comfortable! The breakfast was good, lots of different options and the staff was super nice. The room came with a free massage for each of us for each day, which was amazing! Staff at the Spa were very professional.

It would be nice if the breakfast had a few different options for milk (lactose free, almond milk, etc) it was very annoying as someone who is lactose intolerant. Also upon leaving, we did the check out at 12, and then spent a couple hours hanging by the pool as our flight was not until the evening. We wanted to take a shower in the pool bathroom, but neither shower was working, there was no water, and even if we asked for towels, they didn't seem to have any more. We did manage to change our clothes, but definitely a shower would have been nice.