Nothing. Communication was terrible and after telling me I could arrive late, removed the ring door bell and didn't answer my knocks. I have nowhere to stay and it's 1am. Zero stars.

Everything. It's on a dodgy estate with no signage or lighting.

Location was great for catching an early flight

The mattress is 'lumpy' very uncomfortable, it is time for the owner to invest on a new mattress in the single room

There was no breakfast, but I had to leave early to catch my flight. They had a menu though with many dishes they could cook for their hosts and they had drinks and champagne to help you unwind from a stressful day.

I was prepared for a more conventional bed and breakfast, like a business. This is someones flat and so it is important that people realize you are staying in a room in their flat. The host was extremely nice and accommodating and once I go over the initial shock of sleeping in someones apartment, then it was fine. It was very clean and I only need a place to sleep as my flight got canceled and was rebooked the next morning. So for that it was convenient, close to the airport, and fit my needs fine.

The friendly welcome

Quite far from the airport

Excellent host, Excellent property and Great Value for money!

Nothing.

Friendly man managing it Close to LHR

Terribly overpriced for what it is - it should have been 1/3 of cost. Bed uncomfortable - mattress severely sloped Towels seemed like 10 years old

I liked the complimentary tea service, and the host was very welcoming.

I wasn’t really expecting a B and B situation; I thought it was a hotel when I booked.

cleanliness comfort, feels like home

nothing

The house guy was nice

The room was too small

friendly host

nothing

nothing

it’s not a hotel… had to wait for 3 hours for the food… it can be on airbnb but it shouldn’t be called hotel… was hard to find the location… waited in street for a long time before he came to let me in

They were very accommodating oh my needs wvwn though I'd forgot to mention it when booking

Was a little awkward to find

Nice host.

Not a hotel. Just a house in the middle of an estate. Heating on full blast all night.

All good clean. Nice Christian home very kind and accommodating. Offered free drinks, free shampoo everything clean and tidy. Kaz accepted my takeaway when I was stuck in road works! Thanks very much. Will revisit soon

Hard to find and dodgy neighborhood but owner very responsive

Very friendly owner. Clean room. Handy location for a course at Ditton Manor.

This property has two definitely strong sides: its owner, Taz and cleanness of the room. Taz is a very attentive, all of the time ready to help man. At any time he offered to make us tea or coffee, he was ready to give advice on any issue and explain any little thing. The room was very clean and the bad was comfortable. We got the sun side room and arrived at the time of sunset. А large Venetian wall-to-wall window flooded with sunlight made the room very cozy after a rainy four-hour drive in the car.

Overall, this booking was a biggest disappointment I encountered on booking.com. The listing stated 4* hotel with full spectrum of facilities from the restaurant on site to spa and wellness packages. I used to trust to high rating on this site and didn't check dipper. Actually, I discovered 2 floor flat rented on room base with shared bathroom. It was very disappointing! A double bed with a wardrobe for $100 is, in my opinion, too much, and taking into account what was announced for this money, it looks like a fraud. If I tried to save money and this room cost $40-50, everything would be OK. But I had to take it off, stuck in Heathrow due to the delay in the COVID test results and I wanted to turn this evening into an evening of relaxation. I was ready to pay for it. And what I got was actually just the opposite of what I was looking for.

Very nice people very helpful

location a little far out