Loved the staff amazing service

All good

Friendly and efficient service from restaurant and front desk staff. Good quality food and drink, housekeeping decorated the bedroom for Valentines day which was a nice touch.

Booked last minute to attend a funeral. Room 510 is advertised as having a balcony and being over the spa. What it doesn't say is that the only view from the balcony is of the roof of the foyer and restaurant. It didn't bother us as we were out for 2 of the 3 days we stayed but wouldn't have been happy otherwise. Would think that it should be a courtesy room.

the view of the ocean from our room

the menu was nice but there could of been more variety for pescatarians

The lay out of the hotel is beautiful with the view of the sea dominating . Mostly the food was of high standard and the spa treatments were amazing. We had an ocean view room which was incredible.

At times the hotel felt over crowded meaning limited sun beds and delays at reception. My expectation was for a very high standard of service given the price but that was , at times , a little hit and miss . I think that Barbados is an extremely expensive Island so much of the price is accounted for with food and drink rather than high end service .

it was a very well organised hotel, the staff were absolutely amazing, so helpful and friendly! The free water sports were great fun and always available.

There really wasn’t anything I didn’t like about the property but if I have to say one thing, perhaps a gift shop on the premises would’ve been nice.

The staff was fantastic - super friendly and genuine! The food was good (not excellent or high-end, but tasty and good quality). Beach, pool, and landscaping were nice. Access to water sports was free, and fun. Overall, very good experience.

Our room was a bit dated. The room and room amenities felt 3 star (maybe 3.5 star), but definitely not 4 or 5 star. The rest of the property, however, was very nice (solid 4 star).

The staff and general service was excellent.

The main pool being across the road.

Main building roght on the beach. Staff super nice

I did not know we would be across the street when booking. They have 2 sructures. The main building and the one across the street. Had i known i was across the busy street i would not have booked here. It was nice but we wanted to be in the building that i looked at when i booked. I think that when they tell you the room is in the spa pool area, it makes you think it is not facing the beach but still in the same tructure you are looking at when booking. I feel that that is not honest. I think people should have an informed choice. The staff was so kind and great. That part was famtastic. :)

Great room (oceanfront), wonderful staff, good service.

Food menus could be rotated a little more often!

Everything. the staff are amazing

NA

staff and food. ❤️ the frozen grapes

amenities or activities for entertainment on a daily basis. Saturday evening entertainment was a fabulous live duo; personable and talented .

The food was very delicious. We wish there were multiple options. The water sports were very fun.

The rooms had little details of needing some upkeeping. Sink was missing the plug/drain cover, shower knobs had been measured poorly.

Great hotel. Amazing facilities.

Nothing.

rude staff. they dis everything as if they were doing a favor

hotel right on beach location was fantastic, great views from a beach view room, not so good if overlooking the road but you pay for the view. Staff were all amazing and always helpful and cheerful. All meals were very nice

the outside of the property didn't look too great but once inside it was lovely, would have been nice to have a bar on the adults only side, however staff did come round regular and were very attentive

- Lovely rooms - Sea was amazing - Nice food - Great drinks selection - Nice spa area

- Despite 80% of the staff being really nice, there were 20% that really dampened the stay. These staff tended to be the ones behind the bar, who didn't make you feel welcome, or like ordering another drink. - The evening entertainment was awful. The entertainers/singers really didn't fit the mood. I doubt many people going to Barbados want power ballads badly sang at 9pm. - The evening as a whole was really poor. The lights in the main area are far too bright so don't make you want to stay. Unlike the rest of the Elegant hotels on the island, there's only one bar which is inside. The layout of the main room created no atmosphere. The outside decking is lovely but no atmosphere at all due to no bar or music. The evening at Waves meant you were in bed by 9:30pm - Beach area was pretty crowded

Comfortable rooms. lovely spa treatments. Majority if staff are kind and friendly. lovely setting on the beach.

If has changed since it changed to Marriott. there isn’t enough entertainment so evening are very quiet and boring. drinks are not good quality. cheap and unheard of brands.

Great location and generally very attentive service (exceptions below). Water sports options used extensively, and the water taxi is a fantastic way to see the coast and partner hotels. The room and its cleanliness were brilliant.

Two of our daughters caught salmonella (confirmed by UK GP on arrival home) from food in the Asian restaurant - we could easily isolate the timing as they were ill immediately after the meal and had the same thing to eat. They were very ill from the second week of our stay until well after we got home. Having taken self-remedies whilst in the hotel, and then visited the doctor once we returned, we then advised the hotel of what had been diagnosed; one daughter works in the NHS and clearly couldn't return to work. It is approaching 3 months since we had our holiday, and despite repeated efforts in contacting the hotel management, we have no information or formal response. They say they need permission to release details of the tests they have apparently carried out, but it seems they are just ignoring us and hoping the matter will go away, despite us advising that Public Health England and the NHS wish to know the details. Now there is not even the courtesy of a reply to any contact. This is such a shame after a great start to the holiday at a great hotel. Other than rude staff in the cafe bar, and also failure at the top of the management structure, the rest of the team were a great credit to the business. On every other measure we would return, but the management have let their team down badly! We await any form of response.