We have stayed in many different types of accommodation in Italy over many years. This was exceptional in so many ways. The website describes it as an urban luxury house. I can only add that it is stylish and elegant without being pretentious. The staff (and the owners)are thoughtful, kind and gracious. Breakfast is a delight with an extensive range of juices, fresh fruit, cheeses, hams, bread and delicious pastries and biscuits. And the selection of drinks and "nibbles" at"Aperitivo" was a great start to eating out at local restaurants. The staff provided a list of recommended restaurants which stood us in good stead. Our room was spacious, spotlessly clean and regularly refreshed. Throughout the Palazzo there were wonderful evocative fragrances, and interesting collections of traditional and contemporary objects and paintings. The weather was mixed but we were exceedingly comfortable and look forward to returning in sunnier months to enjoy the garden.

Absolutely nothing

Breakfast was amazing!!

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This was the most amazing hotel we’ve ever been to. Even compared to our experience in Four Seasons - this was very much on par! The hotel is situated right in the heart of Como, making it a max of 10 min walk to any desirable direction around the town. Our room was super cozy and authentic, giving us a real “old money” feeling and experience. The team and their hospitality were out of this world! From the beautiful 6-course breakfast experience to incomparable aperitivo to accommodating any of our requests. Elena and her team took complete care of us. We felt like home.

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Great room. Sauna in the shower was amazing. Julie was amazing and very helpful. The breakfast experience was fantastic. Great location.

Some staff could be more accommodating. Rooms did not have phones. No welcome pack on arrival.

The breakfast was very good and the service was top notch everyone their remembers your name and is very personable. The location is great, located within walking distance of all the shops and top restaurants. The shower is one of the best i have ever had and the A/C in the rooms is excellent, very comfortable beds.

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The room and grounds were absolutely stunning!

Beautiful and cosy. The staff were more than accommodating, so sweet and super helpful. Thank you to Julie and everyone else for making us feel so welcomed :)

The breakfast and the service was mind blowing. Hands down the best breakfast we've ever had! You can see the amount of love and effort the staff put in welcoming the guests and individually preparing the different courses for each table! I had booked the hotel based on the pictures of the room but the pictures do not do the rooms justice. The size of the room and the decor far exceeded the expectations. Our spa tub was super relaxing and our beds were incredibly comfy. This was more than what I could have asked for me and my fiance. The 15th century building right in the city center adds depth and character to the already beautiful building. I would love to stay over the next time I visit como.

This place far exceeded our expectations. We can't think of one thing that didn't feel out of place. A memorable experience!