The hotel design and deco is brilliant - it oozes a fun industrial chic vibe . The staff are amazing and eager to help and full of good cheer. Rooms are quiet, comfortable and compact . Housekeeping were like elves -no signs or sounds , yet they kept the place extremly clean. Breakfast had lots of good choices and plenty . Location is perfect for walking to the waterfront . The view from our room of the Table Mountain was simply fantastic .

Room size though adequate had little storage/wardrobe /drawer space but it still worked.

Tolle Lage, sauberes Zimmer, sehr gutes Check In, tolle Dachterrasse

Frühstücksservice verbesserungswürdig.

Staff was friendly, attentive, clean and food was great.

Not to be able to have a complementary coffee and that I needed to pay for coffee and muffin. And I just wanted coffee

Awesome friendly staff Great location Comfy rooms

Excellent location @v&A waterfront. If you are a couple look no further. It is a 4 star property and i have rated it as such.

Nothing

Modern and reasonably sized room

Expensive for what was described as a junior suite - was really just a larger room

Was just trying the brand

Had so many problems

The location was perfect. The room was very modern, to our expectation. The staff were very friendly. We enjoyed nice food at the different hotel restaurants.

It was our 2nd visit to the hotel and we were a bit disappointed with the breakfast.

Comodidade

Location was good Staff were all so friendly and helpful Nice free still and sparkling water fountain

Rooms a little cramped, especially bathroom. No shower cap or body lotion and didn’t replenish the tea or coffee daily. Also disorganised with the cleaning

Location clean and friendly staff

Marginal breakfast

Perfekte Lage um Kapstadt zu besichtigen, direkt an der Waterfront. Wir hatten einen super Blick auf den Industriehafen, Signal Hill, Lions Head und sogar den Tafelberg konnte man sehen. Der Hop on Hop Off Bus fährt direkt daran vorbei mit einer Haltestelle (nur die rote Route!). Wir würden wieder kommen :)! Parkhaus direkt dabei, war zwar innen schlecht ausgeschildert, aber ein Mitarbeiter im Parkhaus hatte gefragt wo wir hinwollen und hat uns mit dem Rad bis zum Parkplatz begleitet. (er gehört wohl zum Parkhaus, weil das Problem bekannt ist)

Fenster waren nicht zu öffnen. Beim Load Shedding (das man ansonsten nicht gemerkt hat), ging durch den zwar sehr kurzen Stromausfall die Klimaanlage nachts volle Stärke an.

Location is convenient.

The blinds in our room was not working. We communicated with reception but nobody communicated back to us. We stayed for 4 nights on the last night just before bedtime someone knocked on our door to check if we’ve moved… flabbergasted. Zero communication. Needless to say very disappointed. I’ve emailed the hotel and I’ve had no response from them.

Great and safe location,friendly and helpfull staff.

I loved the cheerful, helpfull staff, particularly Keegan at front desk. I'm oldish and this place is very cool but l was made welcome and Keegan went out of his way!

Great location with beautifull views of the waterfront and mountain. Well apointed room with beautifull views.

No complaints.

The supper was not good and the variety of drinks also not up to standard

No smoking rooms available

Excellent location, absolutely spotless & very friendly staff.

Welcome drinks at check -in. Staff made us feel welcome

Loved everything

Nice staff, great breakfast buffet (especially the banana bread), clean rooms nice view.