Swimming pool.

Office closed on arrival (even though confirmed time of arrival by email at 14.00). No instructions on how to get to property (7 of us walking around in heat with luggage not knowing where to go). Eventually German guy saw us and helped us to property. At property no water, toilet rolls, or information. No idea where local shop was to get very basic stuff. No kettle to make tea or coffee. One key between three families. Very cheap brittle plastic chairs outside which could have caused severe injuries. Most issues with letting agent who were useless. Offices closed 13.00 to 16.00 and later saw large family outside offices for 90 minutes waiting for office to open to collect keys. Local supermarket half an hour walk so it would be expected for the property to have basic water, toilet rolls, milk and maybe coffee and tea bags for those who have travelled since the early hours of the morning. Just left stranded with a key with no instructions on how to get to property with 3 young children and 2 aged adults.