Todo en general. La atención por parte de Mario, Germán y las compañeras ha sido espléndida. Los baños son excelentes y el ambiente arabesco creado te imbuye enormemente. El té nos ha encantado y ha sido un detalle magnífico. La habitación (sultana) ha superado nuestra idea de cómo iba a ser. Hemos prometido volver. Y lo haremos.

Habitación amplia, cama cómoda, aire acondicionado operativo y bebidas del minibar sin recargo. El armario es amplio pero no vendrían mal unas perchas, cosa que es de utilidad.

La estancia en general correcta, pero detalles a mejorar como la calidad de las toallas, muebles desajustados, o el olor intenso a los perfumes aromáticos. Al estar en plena zona antigua es difícil aparcar cerca y la llegada con las maletas es complicada. La falta de ascensor también complica el acceso con maletas a las habitaciones.

L’hôtel est charmant par son côté oriental

Aucun accès pour déposer ses bagages dans cette cité historique et beaucoup de nuisances sonores chambre au dessus des accès

Beautiful hotel, superb location - the rooms are fantastic and the use of the Arab baths a real treat

More like a suite, the room was gorgeously decorated. The private terrace added to the luxury of the stay there. The complimentary Arab Bath was a relaxing and unique experience, not to be missed!

Nothing to mention.

Brilliant location - easy to get around on foot to the local sights. Helpful and friendly staff. The room and bathroom were comfortable and well equipped. The use of pools daily was really lovely, very relaxing and we enjoyed the tea and biscuits too! We booked massages too which were excellent. We'd definitely return,

nothing!

Fabulous hotel in a quiet location with beautiful decor, luxurious finishes and a very comfortable bed. There were really nice touches such as a coffee machine in the room, kettle on the landing, free refreshments in the mini fridge. We didn't realise that we would get an hour in the Arab Baths included with our room and thought we would have to pay extra for this, so this was a lovely surprise. The baths are fantastic!!

Nothing! Everything was fantastic!

Such a beautiful and peaceful location! Lovely room, and the Arab baths were an added delight.

I wish I'd known breakfast had to be pre-ordered... went without both mornings 😞

The hotel is near the centre, it has amazing interiors and rooms with very comfortable beds and facilities, we loved the amman pool and the massage. The staff was adorable. We found in the rooms offered drinks and almonds which we really appreciated.

Some details in the room could benefit from an improved maintenance check between guests (in our lovely room the shower glass was unstable, causing the flooding of the floor). The staff was fast to give us an extra bath mat.

the baths are great, the staff were super, massages, decoration, location. everything!!

Amazing hotel! Decor is wonderful and the atmosphere is so relaxing. Very romantic!

Small hotel with a good and nice hamam

The rooms were too hot. The hotel didn't have any additional services.

amazing place and baths. rooms are very comfortable and beautifully decorated

restaurante

The breakfast was stupendous, and large (we ended up eating it over the course of 2 days. The 'bath ritual' with tea and sweets was really enjoyable. The staff went out of their way to be helpful, even with my muddled Spanish The location couldn't be better for walking around and seeing Toledo, which I would recommend to anyone going to Spain

I didn't realize that they had AC, and it was warm. To be fair, I didn't ask, so this is not their fault, but mine

We could not find the hotel. We called multiple times. Someone finally called us back but she was not at the hotel and could not tell us how to get there. She said someone from the hotel would call us back but they never did. We found another hotel close to the parking garage. Terrible customer service! Do NOT recommend.

How to find it? A call back from the hotel? Anything but the void that happened.

the whole package- room decor, aroma, size and layout- balcony and great bathroom.

nothing!!

fun and interesting hotel. very nice people at check in and check out. the baths were fun and relaxing.

Great location for our stay. Loved the decoration of the room and the patio. Glad we got a chance to use the Arab baths - they were perfect. Happy to find out they gave us free fridge items (beer, water). Staff was excellent.

No, there’s nothing we didn’t like.