The inside of the hotel smelled of marijuana up and down the hallways, it was gross. We went to the beach round 5 or 5:30 and was told we couldn't use the chairs from our hotel nor could we sit at the either of two bonfires (also being done by our hotel). We were also told the beach closed at 5pm. We walked down to look at cause that was the thing we really wanted to do. And the guys that told us we couldn't use the chairs and we couldn't join the bonfire watched like we criminals, made us uncomfortable til we left like 10 minutes of being on the beach. We did go to the little bar across the street and people were still on the beach and the bonfires were still going on. So very rude people working at the hotel. We did have our wrist bands on and showed them,and still very rude to us. So when we decide to come back we will not be staying there again. Hotel room had black marks all over it bathroom door know was broken. Just not a good experience for us being our first time there. If you need pictures of the room I have them. Took them as soon as we entered the room.

Easy check in. Very clean. Bed was very soft and comfy! Definitely would recommend. Great access to the beach.

Very clean and the bed was so comfortable! Being on the first floor was nice, and free beach chairs were included which was awesome! I would definitely stay here again

Similar to a Airbnb, great amenities, other than personal preference things were great! Some things to note: bed was super soft, so if you need more support, you’ll have a mild backache. Also, might be user error but all the water coming from the taps and shower were scalding hot. Not sure if that was a single unit issue, or user error. The heated pool was nice since the ocean was too cold during our stay in late march. Short walk to beach was also a super big plus!

I've read reviews of this palce that complained about the view, but for the winter rate that I paid for a month this was a GREAT VALUE. Room is on the same level as the gym, the pool/hot tub area and the bridge that goes over to the beach bar. Also on the same level as the restaurant which provides very good food affordable drinks and excellent service. Very close location to all grocery stores, coffee shops etc. All in all a value!

The staff at Surfside was friendly and very quick to help me out with a couple of things I needed. The room was as pictured and everything worked. The location is great and the beach it is across from is beautiful. We loved it and would stay again in a heartbeat.

The room was clean spacious and relaxing. The staff was so friendly and always willing to help. I would highly recommend. Can’t wait to come back!

I gave this home 4/5 stars. I booked this room because they were right on the beach and it wasn't very expensive.We got there early for our vacation because the weather wasn't going to be cooperating for most of our stay. We were able to park on the property and go to the beach across the street until our check-in time at 4 pm. At check-in, the receptionist was very friendly. When my husband and I were ready to go put our things in our room at the end of the day, we realized we had no idea how to find our room. We thought L stood for the lobby, but all the lobby rooms started with a G. I ended up calling security to try to help us find our room. It was only the guy's second day on the job and he tried, but it didn't help. Eventually, we found it. So if you stay here and your room starts with an L it's on the first floor. Not the lobby. I didn't like that the reception desk is not open until later. This would've helped with room directions since it wasn't a normal room number. The room was decent for what we wanted. We didn't expect to spend much time there. It was clean, but we did have some bugs we had to kill upon arrival. The phone in our room didn't work either. My husband and I both wished we could have had some small nightstands or shelves on either side of the bed to put our phones, glasses, etc on. The bed was really tall so we had to climb up on it and getting out of it to grab stuff was a bit of a hassle. We did eat at the restaurant while visiting and it was wonderful! The food was great and the drinks were also great. Having a bar right on the beach was an added bonus. I do wish they would have had some complimentary breakfast for the guests because venturing out to find breakfast was a little hard with the parking situation in that part of town. Make sure to bring something if you don't want to have to venture out. We had brought lunch, but I didn't think about breakfast. The bonfire on Monday night was awesome too! A nice relaxing feeling at night with your drink in your hand and a nice fire going on the beach. Overall, it was a good place to stay and we really enjoyed our trip. If we stayed here again, I would want a room with a view this time.

I gave this home 4/5 stars. I booked this room because they were right on the beach and it wasn't very expensive.
We got there early for our vacation because the weather wasn't going to be cooperating for most of our stay. We were able to park on the property and go to the beach across the street until our check-in time at 4 pm. At check-in, the receptionist was very friendly. When my husband and I were ready to go put our things in our room at the end of the day, we realized we had no idea how to find our room. We thought L stood for the lobby, but all the lobby rooms started with a G. I ended up calling security to try to help us find our room. It was only the guy's second day on the job and he tried, but it didn't help. Eventually, we found it. So if you stay here and your room starts with an L it's on the first floor. Not the lobby. I didn't like that the reception desk is not open until later. This would've helped with room directions since it wasn't a normal room number. The room was decent for what we wanted. We didn't expect to spend much time there. It was clean, but we did have some bugs we had to kill upon arrival. The phone in our room didn't work either. My husband and I both wished we could have had some small nightstands or shelves on either side of the bed to put our phones, glasses, etc on. The bed was really tall so we had to climb up on it and getting out of it to grab stuff was a bit of a hassle. We did eat at the restaurant while visiting and it was wonderful! The food was great and the drinks were also great. Having a bar right on the beach was an added bonus. I do wish they would have had some complimentary breakfast for the guests because venturing out to find breakfast was a little hard with the parking situation in that part of town. Make sure to bring something if you don't want to have to venture out. We had brought lunch, but I didn't think about breakfast. The bonfire on Monday night was awesome too! A nice relaxing feeling at night with your drink in your hand and a nice fire going on the beach. Overall, it was a good place to stay and we really enjoyed our trip. If we stayed here again, I would want a room with a view this time.

Bait an switch number one with booking with Vacasa, no view room parking lot, basketball courts no privacy, bed was small and horrible as well as other uncomfortable furnishings, closet for clothes had fan, cooler, paint cans, vacuum and the bathroom toilet plunger. Been a lot of places one of the worse.

Very disappointed,was a studio but really mire like a regular hotel room with a little narrow part called a kitchen.The outside balcony overlooked the parking garage.The bed was wayy too high like 2 feet off floor.The $82 housekeeping fee is outrageous, especially since we are required to empty trash at check out!!.10an check out us wayyyy too early

Felt dirty, needed updating, the sheets did not fit the mattress, the comforter was dirt and thin as a sheet. General condition was poor. Toilet was loose from floor.

All of the things we loved about this stay had NOTHING to do with the room itself. Location and proximity to the beach was amazing. Beach bar was the best part of the property. Communication surrounding the stay was good with easy after-hours check-in. The room needed a lot of attention: tons of bugs, especially if lights were left off, balcony door was almost impossible to lock, WiFi did not work, many scuffs on the walls.

Everything! Except no stove!

It was a nice and cozy stay! The location is close to many shops and restaurants, which is a bonus!

Pros- The room was clean and updated and there were plenty of extra towels, pillows, and even a cooler available. The shower was spacious and had great water pressure. The room itself was the perfect size for myself and my daughter. The on-site restaurant was delicious, the wait was never long for 2, and the staff was really friendly. It’s a vacay zone though so prepare to overpay. The majority of the pictures are on point accurate. There were weddings every night we were there so there was always some kind of festivity, music, etc. It was a really great time overall! Cons- The pictures make it look like if you look one way from the balcony you are looking at a wall and the other you can see the ocean, but friends that is not the case. The entire view from the balcony is the wall of the sports area and a portion of the parking garage. The gym is dated and missing key buttons on cardio equipment and the key pads that are supposed to promote a sense of exclusivity throughout the resort are broken. There are only 2 elevators for the entire building and they take forever and are always packed... silver lining, this unit is on the 2nd floor which has the fitness center, sports area, pool, restaurant, and sky bridge to the beach so easy access to everything! If you need to get to the garage, it’s only one flight down so we rarely needed to take the elevator. Woohoo!

The room and bedding look good in the pictures but it was old and not cleaned. Lights were out.
Enjoyed the pool, restaurant, Royal Palm Grille, beach service. Staff was very nice!