Very good facilities, room was spacious and clean. Big bathroom and shower. Great location for walking through the city, besutifuk park across the road. Reception staff were friendly and happy to assist. Able to offer twin rooms for a girls trip.

Disappointed that the rooftop bar wasn't open when we arrived and we were told it might be open later during our stay. We had chosen the hotel for the bar and pool which was also much smaller than expected and always busy. Little things would have gone a long way - called down to reception and asked the bar to have glasses and borrow a bottle opener and ice to have a drink in the room which was not met with a pleasant response and noone came to bring us one. Also for a 5 star, there was little amenities, kettle and basic tea and coffee. No coffee machine.

I liked the room layout, very spacious, bathroom separated from room by two sets of doors, so good for privacy. Lovely view. Staff were generaly friendly/helpful, and the breakfast was good, On the other hand: There is a distinct sewage smell coming into the bathroom and room, most likely from the waste pipes. While the bathroom was very well cleaned, the bedsheets were unfortunatley not. The AC started making a loud rattling noise the second day we were there, The wi-fi really doesn't work inside the room. The "Business centre" is situated in the open reception hall, so not great for trying to get work done or do online meetings. In-room safe was broken too, and the window curtains are not black-out. All a bit surprising in a 5* hotel.

Gutes Preis-Leistungsverhältnis. Grosses Frühstücksbuffet.

Pool auf dem Dach ist klein und Aussicht mässig

Absolutely loved the hotel , breakfast was incredible, room was fantastic , great location , welcoming staff at front desk

The roof top terrace experience really disappointed, we were not allowed to move chairs to sit insun and also when I asked to see the menu I was sat at a table that didn’t serve food so could not order , disappointment with the flexibility to accommodate customers

La ubicación y posibilidad de habitación triple

Habitaciones anticuadas. El agua de la ducha se salía por mucho cuidados que llevaras. Bufet de desayuno más propio de un hotel de 3 que de 5 estrellas

Bra frokost - godt utvalg

Trang, ukoselig frokostsal i en kjeller

All over De beste kwaliteit/prijsverhouding in Valencia….

Ac was not efficient We did not feel room was cleaned well

Location

staff was great, location was great, break was great. The room was very clean.

Excellent location. Superior staff, facilities and location.

That I couldn't stay linger!

Great location for La Mestalla,staff very helpful and good facilities including a pool

All the staff were excellent. They even took the trouble to put a bottle of sparkling wine in our room on my birthday, a lovely touch. The location is fairly central too, for all that the city gives and only 20 minutes from the airport

Nothing, all good.

Housekeeping was excellent and super friendly!!!

Air con didn’t work Staff were helpful but not welcoming Shampoo and conditioner ruined my hair Walls are very thin Pool beds unorganised and messy Pool was disappointing and didn’t look like the photos Overall a good few days but not a five star hotel

The room is great, the location is convenient and all the staff service are very welcoming, helpful and friendly. The lobby is very pretty and the room was nice. They gym is good.

The rooftop pool is covered and this is not shown in the photos. You have to pay an additional fee to enter the spa, it's not included in the standard room booking which is a shame. Complimentary water on day of arrival but not replaced for rest of stay.

The location to the city center is perfect, staff were very friendly as well. the room itself was just oke.

other then the lobby itself, the rooms wasn’t 5 star worthy, from the room itself you could hear everything outside the room, also the grey pillow on the bed, they had hair from other people on it, we didn’t made a complain but it seem very unhygienic. also sometimes the is a boiler sound coming from the shower which was very unpleasant in the morning.

Really comfortable stay. Peaceful rooms.

Could do with a free water / coffee receptacle at reception.

location, facilities, cleanliness

? hot tub other than on the spa

The breakfast is amazing, with lots of choices and fresh food. Even the hotel restaurant is excellent. It is not the 1st time I stayed at the hotel and it will not be the last time.

Maybe one thing that I can suggest is that the hotel restaurant closes early at around 10.30 pm

Location

More 4 star than 5 star. Pool not open and the fact I was being charged 23 euro for breakfast by going straight to restaurant as opposed to going via reception. Didn't make sense trying to get that few extra euros out of me. Overall, the location is great. I'd like staff to be more informative as opposed to googling for or info. Overall, a nice hotel is in a great location