The location and the Funicular Ristorante staff were exceptional. Our room, which was in an annex to the hotel was big and clean and had air conditioning. Being off the main drag, it was also very quiet.

If we wanted a room with a view our room in the annex was not a good choice, however the room was a very very good value with great air conditioning. If you have breakfast included you will be very happy with the quality and quantity of the food.

The most thing i like is the stuff and location of the hotel.

The tiny room for such price

Staff was great, very helpful always ready to help. Resturant has great variety and a nominal price ( expect higher touristy prices) Location is great if you like away from main city center. Bed was comfortable and room was clean.

They need to upgrade on facilities went during heatwave and a wasn't working. Though they provided fan but that's what we paid for. Staff kept on saying they are fixing it but never was fixed during our stay. Refused to change our room saying other room are full or have higher occupancy one. They need to invest on blackout curtains. Room became bright early in morning good for early riser but not for us who wanted to sleep bit longer. Breakfast was on poor side. All cold items better stay without bfast and there are many cafe near to have better hot bfast. Room was small haldly any space to walk

Strange sound of air conditioner when it is “on”

Location great hospitality

Location is perfect, great for the boats on the lake, the town centre, the train station, restaurants and the Funicolare. staff very friendly, food excellent. Lovely hotel, I would recommend eating on the terrace (you may need to book for the evening).

Nothing, all good

The location was very nice. The bed was very good. Room 10 with lake view out of your bed, so nice. Very friendly staff.

The room and bathroom were small. Parking is not possible and expensive. We paid 3,20 euro per hour in Parking Jasca (10-15 minutes walk to the hotel. We arrived at 8pm and left around noon next day --> € 51,20

The location is excellent and the staff were very lovely, especially the lady at the reception. The restaurant was very good and the food was great.

Escalator is not available and had to carry the bags 2 floors up