Nice breakfast but the roads leading to the property are pathetic

Approach to the hotel

Location is good. Services are good also. Excellent hospitality.

However, their reply on Booking.com to customers abt issues are scripted.. No personalised response Moreover, lengthy procedures during check in, they took your photo😏 along with passport copy

The staff is absolutely exceptional. While everyone was very helpful and courteous, a special shout-out to Palak who went above and beyond to help us in everything . They were very accommodating for all requests for our infant. We took interconnecting rooms which were nice,clean, comfortable and spacious. The hotel has a very decent play area and activities for children of all ages. The children aged 7/8 years took part in a glass painting activity which they were very happy with. The smaller ones had a nice time in the baby play area. The restaurant 'Glasshouse' is very nicely made. Complimentary high tea is served everyday in the evening (around 4) and there is live music every night (except 1 weekday). The peppy music made dinner a very lively experience. The breakfast buffet has a decent variety.

The bathroom is absolutely tiny.

Valley View

Location Old Infrastructure Food Quality Weird Music Selection Room Cleanliness

should have more excitement and lively ness at the property specially on special occasions like Diwali etc...as atleast some music or some arrangement to make it lively for guests

Service could have been better as per the price you pay and the brand name it has

the location

it’s not a place to relax and enjoy. there were late night events and guests making noise. the in room dine was pathetic

Cosy and homely. Ample space available for parking which was important for us.

Rate could be a little lower.

awesome

nothing

Shubham and Staff team took really good care of us from the point of check in till check out. Made us feel very comfortable and cozy. Food was absolutely delicious and good variety of dishes. Would recommend this property to all.

Nothing as such

The breakfast was passable. could have been better. But the staff, particularly the lady called Anjali was very warm and helpful

overall performance was not good

Ambience and Lawns

Room size is small