Breakfast was excellent. Location was convenient for couple without car

Excellent spa, location, cleanliness and interesting and varied menu- great quality and plenty of it.. Very well- informed friendly staff with lots of advice about local area, hikes etc Responsive to questions prior to visit and upgraded us to make accommodation work better for our party All extremely comfortable

Too much musak but not a big thing

The swimming pool is very nice and really an added value. The room is clean and bathroom has a nice shower. Breakfast, afternoon snack and dinner are amazing. All that you need...

There is no coffee machine in the room. It's not necessary but should be nice to have.

beautiful location. great spa. good facilities. lots of space to make your holiday perfect for you. staff couldn’t be more helpful. bikes are available as well as knowledge of everything to do in the area.

nothing.

It’s just amazing! absolutly clear and nice room, very good mealplan. The service is high standard. The wellness - with the open air and indoor pool - is extremly beautiful.

Przepyszne śniadania bardzo urozmaicone i przepyszne kolacje urozmaicone degustacja wina :)

The hotel is well situated with lovely views along the valley and up the mountains. It's close to shops and the ski bus too. The hotel staff were delightful and very helpful with things like ski hire and passes. The food was absolutely delicious and we loved the afternoon tea and cake spread laid on every afternoon. What a treat! The spa is gorgeous and lovely to relax in at the end of a ski! We'd love to return one day.

It was all lovely - but if I was seeking perfection I'd love an extra pillow and tea/coffee making facilities in the bedroom.

The hotel is exceptionally clean, warm, cozy. Food is delicioua (breakfast & dinner) and the heated pool is amazing.

I wish there was a way to controll the heating in the room, since at times it got too hot. Some light curtains in the room could be great as well (for privacy) since the room only had the heavy curtains for blocking the light. And last but not least...a coffee machine in the room could make my stay absolutely wonderfull. Since it is the standart nowdays, the hotel managment should really consider putting a coffee machine in each room. Otherwise...a wonderfull stay!

Food is delicious. Midday buffet is enough for a full meal. Dinner is amazing, I was sad sometimes I could not eat everything (because there’s a lot)

Cleaning service at 8:50 am. Happened 2 times, I was still in my bed.

Great service from all staff members Great food all day through Rooms are wow!! - Big with beautiful wiews.

Nothing

The location is superb and the food offering is very good. We would happily return.

Towels were small.

It has been a great experience. The staff was so friendly and supportive. In my opinion it's more than 4 star hotel. Huge food variety for both breakfast and dinner, you can have some snacks during the day too. SPA area is excellent. Beautiful location with a fantastic Gletscher view.

Food was great. Breakfast and Dinners. Great WIFI, very clean and nice staff

Good food, great little spa, very friendly personnel

Kids in the "adults only" relax, sauna and sole pool areas (every day, often unaccompanied)

Beautiful room with a picturesque view Nice and attentive personnel Great cosmetics in the bathroom The bathroom was much better in reality than in the pictures and it looked very clean Also, very clean looking spa area Nice breakfast with custom prepared eggs and milk and yoghurt from own farm Overall a great experience and definitely one of the best hotels I've ever visited!

Water in the outside swimming pool was 1-2 degrees too low. Information brochure stated 34C. With a bit warmer water it could be a completely different level of experience. The indoor pool was also too cold. The balcony itself was very nice but it could be so much better arranged with cosy soft chairs and some nice table There was no kettle and bottle opener in the room (however it was possible to make oneself a tea in the spa area in plastic cups) The fridge in the room was not working (perhaps it was switched off, I haven't checked) The spa shoes were provided in the room only on the first day and not exchanged during the whole stay, even after they got wet and a bit dirty in the spa area The shower/bath area didn't have a luxourious feel, it was not a very modern look. However the bathroom in general was very nice and much better than in the pictures. The hair dryer had low power In the pictures the outside pool looks bigger than in the reality Usage of pool and spa area was limited only till 8pm I would wish for some more daily breakfast variation, as it can get a bit monotonous during longer stays

The Spa was excellent

Many television channels, but not a Dutch one or an English like CNN or BBC

pretty much everything. great location, amazing food for dinner and breakfast. room was large and comfortable, heating on point. WiFi working well. ticking all boxes for us and will definitely come back

entire stay was fantastic, only small minus were pillows which seemed to have their best time behind them, you had to fold them to feel like there was anything under your head :-) small point for otherwise absolutely perfect stay

Very professional team and the overall infrastructure was beyond expectations (for example bedrooms have actually more light than on the pictures)