Very quiet for sleeping in our room. Normal English breakfast was good.

We informed them that my wife has a serious dairy allergy but they had made no effort to source suitable bread except for gluten free which is horrible. They had no idea whether any other bread contained milk or not, but there is actually plenty available if they had tried. Could not get hot water out of the shower. On arrival we asked for the sofa bed to be made up but it never happened ! Quite annoying to have to pay extra for parking.

Excellent, on the first morning we stayed we had to be away first thing, so the very helpful lady running the breakfast service gave us a brown carry out bag and the assisted our young 8 year old daughter to get some pastries and spread, was very stressful morning for us made so much better by the attention given by your great team. Following day sat down for our breakfast in easily the most relaxed eating environment of any hotel we have ever stayed in, breakfast exceeded expectations well cooked great presentation and wide variety of choice for all.

Can’t think of anything.

All good ,great meal ,breakfast and nice atmosphere in the bar ,room very comfortable and bed excellent .

The bathroom was rather shabby although clean , the shower area had scruffy obvious repairs to the wall,would have expected better but it was obvious this was a room which hadnt been upgraded to the latest look .

Breakfast was excellent plenty to choose from.

We had to pay to park ,people who stay in the hotel should be free and it wasn't cheap

Everything we needed for wedding event.

Nothing..

The location is great and easy to get too. The staff are very friendly and the reception/bar area is very modern. Saw they have gym facilities but didn't use these personally. Although it did have a range of machines and weights. The size of the room was great for a family room, double bed and a double pull out sofa bed. The bathroom had good lighting in it too. Despite some flaws, I would stay here again.

We stayed in room 239. The size of the room was great, but in what I would say is the out dated part of the hotel. As walking to the room you get a positive feeling the colour of walls, doors and carpet are fresh and relaxing. You turn the corner and then all of those nice feelings go away, and you have an 80s/90s hotel throw back feel. The doors are a dated wooden colour and the carpet isn't as fresh as the modern part of the hotel. The bed for me wasn't comfy nor were the pillows but I prefer the menory foam style for both mattress and pillows. So most likely personal preference. The wardrobe and drawers had dust collected in them so didnt use due to dust allergies. The carpet by the main bed seemed to be moth eaten and we had a few moths in the room. Also the air con was very cold and even when turning it off it came back on by itself after 10 mins. The hotel did provide a small electric heater but we didnt use this. I just hope the hotel gets round to updating the last few rooms to the same standard as the others, as will make a huge difference.

The room was nice and clean and ready on arrival. The staff were lovely. We really enjoyed eating in the bar in the evening and the breakfast was good - plenty of choices.

We were in a family room in the old part of the hotel, the room was dated and the bathroom had a shower in the old bath which almost flooded the bathroom. The room was not the same as the modern one depicted on the website, which was disappointing. I don't feel that an additional fee for parking was appropriate.

Great welcome by the reception team,... the room was clean and well presented.. The bar and restaurant staff were really friendly and professional, food was great and found the prices reasonable..we were visiting the British Motor Museum which was a 15 min drive away.. all in all a great experience..

Nothing

Big comfortable bed. Clean and modern room and bathroom. Bar open till late. Good breakfast options

24 hour room service advertised in rooms. When called at 11pm they answered but said they had closed.

The location and nice lobby

The fact you have to pay parking, the insane prices of rooms, the fact my bed and shower had long black hairs in? The fact the mirrors had no been cleaned and only the main lights did not work. Very outdated and not worth £90 a night!

It was comfortable

The black hardware in the bathrooms had limescale build up

Checking in:-we had a long wait just one person on reception and on the phone, never apologised for keeping us waiting. Room:- light out by toilet area and was quiet dark, asked that evening for this to rectified but did not get sorted and had to report the following day. Asked for extra pillows ( hard as rock). Room ok but television kept cutting out all time. Evening meal:- poor especially for price, tasteless, order chicken breast more like a poussin when it arrived. Burger tasteless and expensive. Breakfast on Friday morning was ok just a few issues, mushrooms were all wisened up and looked if they had not been cooked, one coffee machine not working and coffee from other machine was cool. No breadboard to cut bread on or cloth to hold the bread whilst cutting it. No visibility of staff cleaning tables, had to clear ourselves.

Check in - long wait Evening meal overpriced and tasteless Pillows hard as rock

Staff we so friendly and helpful. Gave the kids activity packs when we arrived and also upgraded our room for free. The room was nice and spacious and clean. It was one of the best buffet breakfasts ive ever seen in a hotel too. The choice and quality of the food was impressive. The hygiene practices were very high and they seperated the meats from the vegetarian food which I liked. Hotel is in a good location to get to various places such as Stratford Upon Avon and Leamington Spa.

The hotel restaurant was a little over priced and the food was just average.

Standard room was small so we upgraded for £20 the room and bed was quite a bit bigger .

Open plan bar area

Initially offered an un refurbished room with stained bathtub, rust around plughole, light bulbs not working, and bathroom basin with different faucets (tap heads). Following complaint transferred to re furbished room - much better. Question is why wasn't this offered in the first instance? I have booked this Hotel on previous occasions through Booking.com and never once received a refurbished room. Does Marriott consider Booking.com clients as preferring a 'Poverty Spec' room? This needs sorting out. The un refurbished rooms are now a disgrace!! Breakfast good quality and value

See above, plus parking at £7 per night is an outrage. This hotel is accessed mostly by drivers on the M40 and A46 and last years rate at £5 was just tolerable. This needs to be re thought as the motorist is being unfairly targeted and from what I can see the car park is the same as last year but now the barriers have been removed. Here's an idea what about just £7 per car per stay - that's fair.

Wifi was weak. Bed squeaky. No phone to call front desk. Adapter didn’t fit in electrical plug. Shower tap got stuck on and had to bring maintenance.

Very clean, comfortable, very helpful stuff and delicious food/ excellent breakfast!

our room was next to the fire exit door and that door was still used throughout the night by the staff/other hotel guests. As it is very heavy it would shut with a noise waking us up at night.

Nothing was good....worst breakfast options....same kind of food everyday....pathetic staff....reception helpdesk was the worst.....really a bad experience

Nothing was good....worst breakfast options....same kind of food everyday....pathetic staff....reception helpdesk was the worst.....really a bad experience

Breakfast was good. Rooms were spacious

Nothing

Lobby

Room wasn’t cleaned, Only replenished. Stayed with friends and their sink was blocked. Reported it to reception who said they tried to unblock but couldn’t and apologised. They were not offered a different room and had to cope with a blocked sink for two nights which made it difficult to brush teeth or wash hands

Our standard room was a little bit tired but the hotel itself was lovely.

The traveller guests who arrived at the hotel in the evening. We were kept awake all night by young boys banging on our door and running away, young girls shouting etc

Misleading.. pictures didn’t represent actual room - felt mis-sold

The bedroom and staffs attitude- for example, I booked a deluxe twin room with a sofa bed - got a double bed and no sofa bed rang the day before to confirm all was ok - it was.. then they said I didn’t Becuase the computer said so

Bed was comfy

Staff very frosty on arrival, no pleasantries at all. Rooms on ground floor dated Tried ordering room service but no one would answer Car parking an additional cost not mentioned beforehand.

The location was brilliant for us.

The Bar, reception area and dinning area. was exceptionally hot, uncomfortable with no air con. And the bedroom air con was hit and miss. on a day that hit 30c was not the best day to critique a hotel. If your going to charge hotel prices at the bar make sure your beer is up to standard, ours was flat and the bar staff were not interested. Breakfast was excellent.

Good breakfast

A bit rigid staff

The hotel was very good except on the Saturday night and Sunday morning there was very little hot water and took a long time to come through

The hotel was in a great location with easy access to the M40 and M42. The rooms were clean and tidy and the hotel was very quiet. There was plenty of parking available. The restaurant and bar looked very nice and inviting.

Nothing to dislike really. For the budget conscious traveler this is a great hotel.

There was ample parking, quiet location, beautiful entrance and bar area. Receptionist was ever so polite and welcoming, we got to our room and they had laid our sofa bed out beautifully for my stepson. The beds are so comfortable, shower and facilities in the bathroom are clean and in working order. I've never slept so well in a hotel before. It is right near Warwick castle which was our destination the next day and reason for choosing this hotel. The breakfast was out of this world, everything fresh, so much choice for any requirement. Gutted we only stayed one night (looking for a reason to return!)

You have to pay for the car park, however for one night it was only £4 !

Staff was friendly and breakfast full and tasty. The lounge had a chilled and warm atmosphere. Room was spacious and with some nice touches. There was a fitness suite to use

We were given a room at the very end of the hotel with a small portable radiator for heating. Chrome cast was disabled so we couldn’t see anything except TV channels. The shower’s phone was broken. It is quite far from city centre but also from supermarkets etc so we had to use our car for everything.

Easy to get to. Ample parking. Staff were very good. Food was excellent. Room was small but very clean and the bed was comfortable.

Shower took 10 mins to get barely luke warm and another 10 mins to get hot enough to get in.

Gluten free and soya options as standard for breakfast was nice.

There was a huge party on and zero meal options in the evening. This was part of our reason for booking as we were travelling through. There was a hideous stinking smell in the middle of the breakfast area.

Nice lounge bar. Fire. Comfortable. Good access to taxis.

Bed was uncomfortable. Not accepted cash at bar. Free coffee and water wasn't working..