The location is in the old town. The bathroom is excellent.

The location was very central to the old town. Staff were mostly helpful and we were able to drop bags earlier than check in and leave them there after check out

Room was small. It was up in the eaves and because of the 4 poster bed this meant it was very easy to bang your head. Lots of stairs and corridors to traverse to our room which was supposedly a deluxe room but certainly did not feel like one. Very expensive for what was provided. When we complained staff did not appear to be interested in our feedback

personnel premier plan

The staff was extremely helpful. The food was delicious. The location was ideal. I would stay there again.

Bed was hard but not a problem

Just the location.

Extremely overpriced. The room they gave us had nothing to do with the pictures on Booking.com. 2 extremely different types of rooms fall under the “Comfort Double Room” category, one that appears to be worth the hefty price tag, the other is a 2 star hostel room from 1986. Depends how lucky you are to get the right room. I was given a room that was worth 30% tops of what I paid. Paid 300 EUR per night and the room I was given was one of the worst I’ve stayed in years of traveling.

Beautiful hotel & restaurant with a view. The breakfast is definitely worth the cost per day with a variety of food, juice, and coffee/tea options. Dinner was a bit pricey but worth the splurge for one night as all courses of the meal were fabulous! Trying the different local wines that the staff suggested for each course was worth every Euro! Very helpful and attentive staff. The room was quiet, peaceful, and comfortable. Although a small sized room, it didn't feel cramped or claustrophobic. Loved having the in-room espresso machine. Close proximity to the cute shops, bars, restaurants, and sites of Petite Venise. 15 min walk to train station but staff will arrange for taxi if you prefer to not make the walk with all your luggage (as there are limited taxis & no ride share options available).

The stairs were a bit windy & steep. Preferred to take the small elevator and then go up short amount of stairs to the room. May be a personal opinion because I am not a fan of spiral staircases. Also, the layout of the rooms vs. stairs could get confusing, and I found myself turned around the few times I did take the stairs.

It’s a perfect location in a beautiful hotel.

Check in was at 3:00. My friend was sick and we had to wait 4 hours to get in room.

Great location