Great hospitality, great breakfast. Very welcoming staff, everyone was so nice to me and my family I would go back there everytime

Nothing

Breakfast, excellent choice of menu. The service was to a high standard with staff being excellent hosts, regularly checking that we were satisfied and had all we needed; they could not do enough for us which made the service feel very special and individually tailored to meet our needs. The bedroom was well presented, good decor, comfortable and spotless. The bathroom was fitted out to a high standard and, again, like all areas in the Hotel, lots of attention to detail, customers needs and a high level of cleanliness and hygiene throughout. We set our standards high and expect our standards to be met. This Hotel is one of the best we have stayed in and we have travelled the world staying in 4 and 5 star hotels. You cannot fault this Hotel for the high standards and excellent value for money. The staff are some of the best we have ever met- attentive, hard working, diligent, polite and pleasant without being overbearing. The proprietors should be proud of what they have achieved. Great place. Great people. Thank you.

Could not fault it. There was not one single thing we could think of that was not deserving of a positive comment. We don't see any room for improvement - its all great as it is and very reassuring to find that on this visit, that the high standards we experienced on our first stay, over 12 months ago, have been maintained. Well Done Team.

everything

nothing

location, views, comfort

everything you could need plus somethings you didn’t realise you needed were available Super hotel with very friendly and helpful staff

nothing

Lovely comfortable room with well stocked refreshments.

No evening restaurant as stated on the Booking.com web page for this hotel. In fact the hotel has not served evening meals for 3 years!

Very comfortable, excellent breakfast and very helpful staff.

Nothing to dislike really.

Wish I could stay here more often. Amazing find with great staff. Room was lovely and breakfast was fab.

Mark was a truly fantastic host. Couldn’t fault the service, facilities or the restaurant recommendation. Will certainly stay again!

The Hotel is an absolute Gem. Whoever is responsible for the contemporary styling clearly has very good taste. The public areas are beautifully appointed throughout... from the exquisite light fittings right down to the crockey. The hosts/owners clearly have a passion for the hotel and have put a great deal of thought into the presentation and service delivery. The room we stayed in was well thought out and the Bathroom was immaculate... the spa bath being an absolute delight. The Wifi provided was good speed and perfectly capable of streaming netflix to my Ipad whilst I laid in the bath whilst my other half played an online game. Having views over the sea was an added bonus (room 15) and had the weather been less offensive, leaving the balcony doors open would have been delightful. The bed was very comfortable and pillows likewise. Robes, slippers and a 'nic -nac' box provided all added to the feel of luxury. This is NOT a typical Blackpool Hotel ! In truth, it's probably underpriced... especially given the quality accommodation, service and breakfast provision... it is a boutique Hotel afterall. That said, Blackpool does have a lot of accommodation available and given the current cost of living it's understandable to keep the status quo. For us, it truly was excellent value for money and a lovely place to spend a couple of nights... especially for me as I live on a boat (which I operate April - October as a hotel) and really miss having a bath to soak in . I hope we can visit again before my season starts.

Nothing important... If I have to be critical of anything, the TV set up is a bit faffy - signal is poor (but that's Blackpool generally in my experience)... IF you're wanting to watch TV then either take advantage of the dvd library or stream to your own Ipad/tablet.

The room was amazing. The staff were lovely, very friendly and humorous. Abbey who checked us in was great. Location perfect. Breakfast was delicious and the staff went above and beyond to ensure you had plenty of whatever you wanted.

nothing to fault.

Room, staff, breakfast and lication

location

breakfast room fantastic

Hotel is very modern, bright and stylish with extra finishing touches in rooms eg toiletries, bottled water, beverages and biscuits replaced on second day. Dressing gowns and slippers provided. Fan in room and even a box of essentials eg scissors, clothes de-fuzzer and sewing materials.

No evening meals being served currently however, hotelier arranged restaurant booking and transport - excellent alternative and didn’t spoil our stay.

Good location, friendly and helpful staff, felt as if they've known us prior to our check in date. Breakfast was very tasty and delicious. The atmosphere is very serene, perfect for getting away from any stress I guess they believe in nature as there's no air conditioning system in the room, but a tower fan was provided in the room if required. But, that's my hotel anytime I visit Blackpool.

Nothing whatsoever.

beautifully decorated and clean room and excellent customer service

really can’t fault the property

Quality of amenities.

location , and generally ambiance.

Breakfast was great location was good

Nothing

Everything about our stay was great as usual, friendly staff, great facilities, great choice for breakfast, I cannot give this hotel and staff enough praise, always a please to stay here.

Everything was great!!