close to everything

the garage was too small

Great facilities,...

N.A.

location

hard beds; small rooms

the location and the costumer service

clean and tidy

Staff are brilliant and hotel is lovely. Highly recommended 👌

location

over priced

The staff during breakfast were very pleasant and welcoming which was lovely.

When i arrived and i did my check in i had to show my documentation so i showed the man my cartao de cidadao, the man then asks me where im from to which i responded im portuguese he then replies no no madam dont confuse nationality and where your originally from i replied and said no im portuguese because i was born here. Clearly because im a person of colour (black) he was trying to be clever. I found this very disgusting behaviour considering the hotel is in amadora the most diverse area in portugal of all ethnic minorities. when i questioned him as to why he asked this he said ohh because i want to put it in the system dont be offended. No im offended because your racist. I went to the Zurique hotel a day after and never got asked any kind of question like that. A word of advice if your from an ethnic minority dont stay here.

Breakfast was just amazing

Excellent bed and excellent cleaning

Bed was super comfy. Check in was easy- Eunice was great very polite, friendly and accommodating. The breakfast was lovely, plenty of choice for a true portuguese breakfast. So close to the train station but equally was easy to book an uber to and from. Felt secure. I had an excellent stay- the shower pressure was not the strongest but the water flow was amakzing so I had great showers

Room was a bit dark unless you opened the curtain. Very humble room but had everything you needed. A bit of dust under the bed and the chandelier which triggered my allergies but overall clean. The air con was a bit weak but I didn't mind that as it wasn't so hot The safe wasn't very safe as anyone could put the same pin on

Modern hotel, pretty clean. Probably better value than more centrally located hotels. Close to railway station so it's easy to get to all parts of Lisbon as well as Sintra and the coast towards Cascais. E.g. about 15 minutes to Rossio square. The train's nicer than going on the metro anyway, and it's all covered by the same travel card. The local neighborhood has many shops and eateries.

It is on a fairly noisy street, but since it has air conditioning you can at least close the window which eliminates much of the noise. The soundproofing between rooms is not terrible but could be better.

BEDS ARE VERY comfortable!!!

A little far from the metro