Good cleanness. Hospitality. Timely transportation.

Absence of gallery.

The A/C is fantastic, given the hot temperature in Acapulco. The beds and pillows are great. The Black out curtains are very good. The TV has a great selection of channels

I understand that check in time policy is 15.00 Hrs, and arrived around 10. There were rooms available but reception staff, which is very friendly, asked for an extra payment of $700 MXP for early check in. This is not appreciated. Location is not bad, but could be better closer to the beach.

room was nice

front desk Fernando had bad attitude and he was very rude

convenient and clean at a good value

no breakfast

the personal are nice.

don’t change the towels; and don clean, the room just set the bed and no more.

clean and comfortable rooms

Staff were excellent. Nice sized room. Restaurant was very good. Great value. Punches above it's wight.

Staff were really. Goo d.

Better than expected.

It was a great stay and friendly staffs , good food and good music . Great taxi service and overall a great experience.

I liked the room was so quiet the personal was nice 😀the service excellent the restaurant was good….

😀

clean. comfortable beds. friendly staff. close to airport. good pool. nice yard area. restaurant food good and good hours. on site convenience items for sale. on site ATM. good security. nice desk for laptop work. faciities all working. internet goog.

no beautiful views. price a little high. rooms a little small. too far to ocean and Acapulco bays and downtown. need car to get around because not much within walking distance.

Everything great and Hotel had a shuttle bus too beach every day

An excellent stay. Highly recommend. Staff were extremely helpful. Food 10+