Clean

Facilities can be more

Their service and the staff’s treatment & professionalism was exceptional. The room, its facilities and everything was nice.

The only little complaint I have is the TV. It’s great they have a smart tv but we can only connect it to Netflix and Youtube. I wish we were able to upload other streaming apps since it’s a smart tv but that option isn’t available unfortunately. Either a fully smart TV or a a TV with regular local channels would’ve been better.

Everything.

Nothing.

I received a room with broken dor lock chain. When i asked the receptionist to change the room, he reduced the value of my concerns by convincing me that no one would enter the room trying to run out of problems. When I insisted, he said he would send the maintenance team to fix the door, but since it was midnight, I declined due to the disturbance it would cause to the other guests and the longer time it would take to fix the door lock. Also, the room had an unpleasant smell. I asked him to change the room, and he told me there were no available rooms at the moment. After a long argument, he finally mentioned that there was a room with a large bed where he would transfer us, and in the morning, he would provide an alternative room. However, I wasn't informed about the alternative room until the night of checking out.

Location, staff

Rooms smaller than excepted, service is slow

The ambiance of the hotel. Very accommodating cafeteria and restaurant staff.. Professional and very helpful security personnel.

Not a welcoming attitude of the reception staff.

To be honest, this hotel never fails to amaze me. I’m a frequent guest. I love how repectful & joyful the staffs are, and nothing beats their cleanliness, and that’s really awesome.

None. I just hope they can be more considerate to their repeating/ frequent guests next time and having an upgrade(like they always do) would make this review a perfect score. 👍

The location next to the exhibition center. The staff were excellent.

The Tv channels need to be update.