Hotel Zi One Luxury
Hotel em Cartagena
Hotel de 4 estrelas
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Cancelamento gratuitoReembolso total se mudar de ideias
Valor de pontaO preço desta propriedade é superior à média na área
Sobre este hotel
Hotel Zi One Luxury
Situado em Cartagena das Índias, a 2,8 km do Palácio da Inquisição, o Hotel Zi One disponibiliza quartos com acesso Wi-Fi gratuito.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
À beira-mar ou margem
Jardim
Ideal para famílias
Mapa de Cartagena
Quartos disponíveis
Standard Twin Room
2 Duplo • 40 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
Standard Double Room
1 Duplo • 38 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
Suite with City View
1 Cama King size • 1 Sofá • 110 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
Double Room with Patio
1 Cama King size • 40 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
King Room with Spa Bath
1 Cama King size • 38 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Avaliações e comentários
Revisões 100% validadas9.0 / 10.0
Todo
Atencion en primeros auxilios
1.0 / 10.0
Il n’y a pas d’eau chaude dans l’hôtel dans aucune chambre elle tiède / froide.
Le petit déjeuner est immangeable et pourtant je n’ai pas de trop grosses attentes mais la il y a très peu de choix et la cuisine est très mauvaise. La connexion internet de l’hôtel est très médiocre. Il y a du bruit dans les étages et on entend tout donc si vous avez besoin de dormir apportez vos boules quies.
Enfin pour terminer nous avons eu un problème au check out sur le comptage du minibar et la propreté de la chambre et on nous a obligé à payer des frais pour lesquels je n’étais pas d’accord mais comme nous étions pressé pour notre vol nous avons dû payer. Vraiment très mauvaise expérience je pense qu’à ce prix là il y a beaucoup mieux dans la ville de Cartagena. Cartagena est quand à elle une superbe ville à faire !
Dommage que l’on essaye à tout prix d’arnaquer les touristes dans l’hôtellerie, la restauration et tous les services aux touristes…
10.0 / 10.0
Atención muy buena, solo pasamos una noche y aún así nos ofrecía las instalaciones para darnos una ducha después del check out tras realizar una excursión a la tarde.
5.0 / 10.0
Lage
Freundliche Rezeption
Kühlschrank im Zimmer
Uns wurde Geld aus unseren Taschen gestohlen, 50€ von meinem Mann, 5€ von mir
Dusche: kochend heißes Wasser oder kalt
Frühstück: sehr mickrig
'Hotelversicherung': wir müssten pro Nacht pro Person 8000 COP zahlen, selbst für unsere Tochter unter 3
Preis Leistung einfach nicht gegeben
6.0 / 10.0
Café e da manhã típico
Água fria chuveiros e um quarto ar não funcionava
Nos cobraram diária diferente e maior do que o booking reservou
6.0 / 10.0
La piscine au 11eme
Hôtel très mal insonorisé,blattes dans la chambre même si les bâtiments sont neufs
Petit déjeuner de très basse qualité et emplacement à Bocagrande catastrophique pour nous trop loin du centre
5.0 / 10.0
Sus instalaciones y su hermosa vista
EL DESAYUNO, el peor que me han dado en alojamientos, el cuartel
9.0 / 10.0
La amabilidad de todos ahí, la comida muy rica, fresca, algo variada, la atención, en general nos sentimos como en casa.. honradez.
El Wifi excelente nos llegaba hasta afuera del hotel.
Todo me gustó
10.0 / 10.0
Todo
Todo excelente
10.0 / 10.0
La vista de las habitaciones es excelente
8.0 / 10.0
Room, facilities and breakfast was good.
Closing the swimming pool during 24h for maintenance / cleaning. Could be done more regularly at night.
9.0 / 10.0
Comfortable room and bed.
1.0 / 10.0
The pool was the only good thing in the hotel
I don't know where the luxury is in this hotel. The room had an unpleasant smell and you can't open a window. The request to change the room due to the unpleasant smell was answered no. There is no safe in the room although it is in the description. We did not get a second room card either. When the toilet paper was empty, the reception was told that we would be informed and new paper would be brought. However, new toilet paper was not brought until about 3 hours later.
8.0 / 10.0
The View and location
Bathroom was a little bit small
2.0 / 10.0
Staff were friendly.
Good breakfast.
Comfortable bed.
Installations seemed cheap including the windows, meaning a lot of noise reaches the room from street level.
Broken bathroom door frame, door wouldn't close, various other things with hole or unfinished.
Shower would flood due to blocked drain.
Shower would not maintain a constant temperature nor constant pressure, would drizzle for several minutes making it very difficult to wash properly until it returned to normal pressure.
Room was delivered without a full set of towels.
Staff were slow to respond to our issues, they eventually changed our room but the new room had many of the same problems.
Was uncomfortable to use the swimming pool and jacuzzi as there were several workers present, smoking and using the guests' chairs.
7.0 / 10.0
Excellent location and easy access to the city
That my card was passed to me, for one amount and another was reflected in the stamens...later it was clarified
7.0 / 10.0
staff was friendly and helpfull and hotel have a good location
rooms are too small, shower not have hot water, also breakfast menu doesnt have to many options to choose and menu was the same basically every day.
9.0 / 10.0
Attention to people and breakfast it was amazing.
9.0 / 10.0
clean friendly
4.0 / 10.0
Ubicacion buena
Te ROBAN en la salida haciendo cargos de consumos que no corresponden, revisar todo y fotografiar antes de recibir el cuarto. Bano sin agua caliente.
1.0 / 10.0
rooms are clean
NO HOT WATER, DO NOT BOOK- this is not a temporary thing as reviews from 3 years ago state the same thing. It is unsanitary to be cleaning facilities and linens without hot water.
EXTREMLY rude man working the front desk who should not be working here, he does not even acknowledge you standing 2 feet in front of him and when you finally get his attention, puts his finger in front of your face. Staff do not speak English as stated.
air conditioner hardly works, pool is small and murky. This hotel is far from “luxury”. Do yourself a favour and spend your money elsewhere. I checked out a day early without refund it was so bad.
8.0 / 10.0
Staff were very attentive
No hot water
9.0 / 10.0
Nice, clean, tidy and comfortable bedroom, toilet all in good condition
The water was not hot; I don't care at all but should be hot water available.
6.0 / 10.0
The attitude of the support staff is good, the breakfast is good
The hotel is expensive, I found it to be an average hotel, the food is late, not good, and I was very dissatisfied with the disabled service aspects. I had help from the cleaning and reception staff, but that does not mean that they should not have conditions for disabled people, I chose the hotel because it had an elevator. This is precisely what I asked before confirming my reservation and I was surprised to arrive and find different conditions. Having lunch or dinner ordering from the menu is spending an hour and a half waiting for them to serve
6.0 / 10.0
The location is very good, just a few blocks from shops and the beach. Fair cost for what you get given the location in Bocagrande.
The breakfast is very poor, and almost no options if you are vegetarian/vegan. The staff removed the towels every day and did not supplied them back, we had to call to the reception for that. It seems that there is only one washing machine and one drying machine for the entire hotel, therefore there are never available towels for the beach either. Finally no entrance for people with disabilities or elders, only way on is a stiff stairs.
5.0 / 10.0
Location is fine and staff was nice. There's a free parking right outside of the hotel.
We got food poisoning on the last day, either from the breakfast or dinner which we both got at the hotel.
The room we had was a bit on the small side. The pool on the rooftop is bit dated and you see broken things around. There's a whirlpool but it's cold and only one jet was really working.
7.0 / 10.0
nice room and view, big bed
there is no hot water in the bathroom😩
breakfast is poor
5.0 / 10.0
Location , and staff was great , it's a good area. Nice new lounge and bar restaurant that just opened makes it really good.
The hot water 8n my room never worked the whole time was there. Very unpleasant, this usually is my favorite place. But not this time.. bad
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Cartagena?
O preço médio de um alojamento em Cartagena é de 63 € por noite. Este alojamento é 4 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hotel Zi One Luxury. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Hotel Zi One Luxury. Aproveite a água!
Hotel Zi One Luxury permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Hotel Zi One Luxury?
Encontrámos 14 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e fumar permitido.
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