Los jardines

Location

Staff never said hi, it took forever to get pool towels (4 different days), service at pool restaurant very poor, the staff is not well informed, I had to call several times housekeeping, very bad experience. We stay there every summer for 20 days, we have always be happy, but now it was a horrible experience

El hotel en general

Nada

Waiters are attentive and nice

My room was full of mosquitos, there was no hair conditioner, puddle after a shower, and hotel is very very noisy! I heard people talking very loud (next room) until 11 pm and people running though the corridor until late night !

views

staff very rude

comodidad

Atencion para facturar nula

Gym was a bonus. Nice, functional and clean.

I found the policies with the use of the laundry machine a strange. It uses special coins, which you can only get at the front desk. My wife had some disappointing issues getting these coins. Suggestion to management: if maintenance of the machines is an issue. Why not to roll the cost to the cost per night? Or why not allow the use of the laundry via coins or electronic payment with a credit card?

Great Staff!!!!

The traffic outside the hotel

Room size Room noise

Old Dirty

the customer service

The architecture is classic.

Parking lot. Spaces are small.

The rooms are very spacious

The corridors are with carpet

The food and the service

Technology devices