Las instalaciones, lo cómodo que es la cama. La atención y lo céntrico que queda TODO.

La regadera no contaba con agua caliente, solo si la abrías a cierta altura salía pero muuuy poca. Los controles de la TV no funcionaban, pero si funciona la TV.

There was no breakfast but there are a couple of excellent coffee shops nearby as well as a creperie across the quiet plaza next to the hotel. Easy to find and within walking distance to everything.

The water faucet to the wash basin was malfunctioning as it spewed excessive amount of water at the slightest twist and getting my clothes wet. The shower was not hot. It was manageable for a 3-day stay, though.

Todo muy correcto la verdad

Algunas plantas del jardín eran de plástico ☺️ un mal menor

La ubicación únicamente si quieres conocer el centro

La atención fue mala, nos recomendaron un tour que no salió bien, en la hab había un esquite de alguien que lo dejo y no lo tiraron, el wc tenía fuga, muy mal olor en el baño, pedimos papel de baño y nunca lo llevaron, no tiene restaurant…

Las instalaciones y limpieza

Es un hotel muy bien ubicado, bonito y bien cuidado. El cuarto que tuve es cómodo.

La puerta del cuarto no es muy segura, un poco frágil. Es decir, un golpe fuerte y se abriría. No me sentí 100% segura. No tiene restaurante o servicio de comida.

Excelente ubicación y con habitaciones muy bonitas. El personal es muy atento y amable. Las amenidades tambien son buenas. Buena presión de regadera con agua caliente.

Está muy cercano al centro y por consecuencia hay mucho ruido en la noche. También la habitación hace ruidos con el aire acondicionado y las paredes son muy cercanos con los vecinos de habitación por lo que se escucha todo.

Love this place, the design, the architecture is lovely.

I like everything, It will be nice have a coffe at the entrance in the morning :) ( nice to have)

Muy limpia la habitación

Todo bien

The property is charming and in the beautiful Central historic district of Querétaro. It is in walking distance of museums, churches, restaurants etc. The staff is so welcoming, helpful and friendly . The room was clean and comfortable and a nice size room for our family of four for our one night stay in Querétaro. The hotel is serene. The courtyards of the hotel are pretty and have lovely seating areas for relaxing.

Great location and excellent staff, attentive and helpful, special thanks to Margaux for helping us find a doctor on a Saturday night

Coming from a very hot city we are used to a/c, but even without it the room was good enough to sleep comfortably

Mariano was a fantastic help finding good restaurants and just being generally positive and welcoming.

Room number 5 had a “screaming” toilet and an unsavory smell that emanated from the un-trapped shower drain which there was a cover for.

Great location on a plaza, pleasant staff, clean room and a nice little outdoor space for our room

Walls were a little thin so bring earplugs

Everything

The decor and interiors of the hotel and room were nice, and the location relatively quiet and convenient.

Reception staff were a little aloof and appeared indifferent to our presence or indeed existence. On one occasion we felt on returning to the hotel rather as if breaking up a student party since the reception staff were all lounging around with apparently not much to do. Rather uncomfortable and more befitting of a youth hostel than a boutique hotel. No-one ever asked us how our stay in Queretaro was going in spite of passing reception several times a day. Not good and gave a poor impression of the place which sadly persisted throughout our stay. A little more professionalism and effort wouldn't go amiss. Also, the sink design in the bathroom is ridiculous. Design over practicality.

Beautiful, small property in the heart of things. We were in the large suite. Nice room, lots of space and well-appointed. Front desk and housekeeping were very kind and attentive. Room was quiet, spaces in courtyard really pretty and peaceful.

Our room (the suite) was a really lovely room, but a little cave-y. We prefer more natural light. It was also a bit stuffy on hot days - no way to get cross breeze without having the door open. But it was still a great stay and an excellent value.

Beautiful, quiet hotel in an excellent location! Also very clean and comfortable. We would stay here again.

The room had a wifi booster but the signal was still a bit weak.

very central location, clean rooms

1) we booked the supposedly best room category “master suite” which was spacious but had barely no windows (only very small one inside the building), the room was really dark and you always needed to put light on, bathroom was quite small, room in the ground floor, we felt like in a cellar, we asked for another room but it was not possible or no better option available other rooms are partially also really dark our friends stayed in the room with two double beds which was on the first floor, this room was light, had a balcony and a big bathroom —▸ be aware what kind of room you book, you can be lucky or not!

The location was perfect for me-directly across from Jardin de Guerrero. Felt safe, beautiful view, perfect room-I could not have been happier with my stay here.

I have no recommendations!-truly a perfect stay.

location

so uncomfortable

Nice rooms

No rooftop, shower not perfect