Absolutely loved this condo we have stayed several times at the Palomas Resort but first time booking a ground level condo and let me tell you it’s a game changer simply walk out your balcony and boom lazy river and pool is right there very convenient will definitely stay in this condo again! Now they did have construction going in phase 2 so we only used the lazy river for pools we would use phase 1 or phase 3 also our last day we were left with no water in our room all day until 8pm due to a busted pipe which we understand but we had reservations for dinner so we had to go and rent a motel to shower due to las palomas front desk offering no solutions other than that great stay!

Perfect property! Clean, perfect location!! This one stays on our list for a "go-again"

Me and my 3 best friends stayed here, it was perfect size for us. All of us are very comfortable together so we just shared the beds. Honestly perfect place to stay for a few days to get away from the busy life and have all the amenities you would need!

This was our first family trip after having Our second son, so we have a one year-old and a 16-year-old and this property worked out perfect in accommodating, not only my toddler, but also my teenager he had his own space was clean very accessible to the pool accessible to the beach great parking The check-in was a little rough. It took us about 45 minutes to an hour to check in the Front desk woman was very rude. But other than that, we had a blast. We will definitely be renting this property again as we genuinely had a great time.

Parking garages are hard to navigate. Some are easily marked and others are not so much. I needed handicap access which is why I paid more money for ground level room and finding the parking area for my assigned condo was tricky. Once we arrived to our room, we came across several issues. TV and phone weren’t working. Window in the bathroom didn’t lock, sliding patio door had no handle, making it impossible to enjoy your beautiful view on your back patio. Couch has huge rip in it. Within 5 min. of walking around barefoot in the condo your feet were filthy black. My son went to open the closet door to hang his clothes up and the handle fell off and hurt his toe. The laundry room floor was full of water from a leak coming from the ceiling. With my room phone not workin I had limited cell service but, did call the lobby 3 times and the owner(s) and left VM and texts messages. I spent over 1 hour on the phone with VRBO who finally got ahold of the owner who then calls me back and tells me he will have maintenance come and fix what they could when It was convenient for me. After all was said and done I wasted my first night of vacation over 5 hours trying to communicate to get things reported and fixed. On a positive note, the AC did work, the bed was comfy and our water never turned off.

Great

The check-in process was a little bit rough. Our room was clean, but they would not allow us to check in before four. Place was nice. Only complaint is the beds were uncomfortable so if you have some memory foam, bring it. It was so nice being on a ground level right off of the lazy river. It was very quiet too, which was a plus for us. Overall, had a great experience.

It was great being able to go out the patio door instead of having to around the front.