The hotel itself was full of charm and character. The location was great and it was steeped with history which we loved hearing about. All the staff were very friendly and helpful. Nothing was too much trouble and they made our stay most enjoyable. We had the evening meal there on Saturday which was absolutely delicious - all four meals were lovely and credit to the Chef Malcolm who did us proud. The setting was really peaceful and we made use of the garden at the back, particularly with our dogs who enjoyed a little run round there. Maurice made sure that everything ran like clockwork and the night porters looked after us with extra teabags in the evening! We all enjoyed it very much: my mum, dad and daughter. We loved hearing about the history of the place the detailed architecture and olde world charm is still there. The rooms were very spacious. Ours was particularly light and airy. The bathrooms were fine too, basically having everything we needed.

I guess mainly some of the dining could be improved a little… It would’ve been nice to have a cooked breakfast on offer. I can’t recall Booking.com saying it was only a continental breakfast, however it was satisfactory. We would also have liked to be able to get a bite to eat or lunch when we arrived after a long journey. But food only seemed available on a Saturday evening and I understand it’s not worth having a chef there if only a few people want to eat during the day. I was surprised that alcohol wasn’t served but it was great that we could bring our own. Soft drinks weren’t available at the bar on Friday evening either as it seemed to be shut, which was a shame, or even a coffee/tea/afternoon tea would have been nice. Booking.com and the leaflet we picked up there don’t mention the above, so it may be worth updating literature so guests’ expectations can be met.

Price included breakfast but was only a very poor continental one. Small hard pastries, questionable meat slices.

Bar didn’t serve alcohol. Restaurant wasn’t operating. Grubby room with flaking paint and terrible mattresses

Been before and got full english which i dont mind paying for.this time it was contanental breakfast.should be offered the choice..even premier in offer a full english

Just breakfast but its no dout down to cost

Although a beautiful old building the bedroom had been refurbished in a modern style The front of house lovely lady who also served us at breakfast went above and beyond to accommodate us. Freshly baked pastries when they had run low

The lady on reception (and also serving at breakfast) was lovely and super helpful. The public areas of the hotel are very grand. Lovely view of the garden from room 5. Nice breakfast.

Room was a bit like a cell with no pictures or anything on the walls, dated bathroom.

The staff were amazing , couldn't fault them atall, so attentive and helpful. Room was lovely and clean and beds were comfortable. The hotel it's self was so beautiful. Depending on breakfast options we would definitely come again .

Such ashame as the breakfast I saw online was a full English breakfast and we didn't get that . I don't like smoked food and we got smoked turkey bacon and am unsure of what the sausages were but both were inedible. I get the feeling from reading recent reviews it is due to the new owners religious views but I think it should be more about the customers choice . I could only really eat the eggs toast and mushrooms and the rest went back for the bin. Tv in the room would not tune in but it was too late to get someone to fix .

Location

No food in the evening being served. Room was not clean. Bathroom was dated with no blind on the window. (Ground floor). Room was cold. Room next door had a dog in it……barking. Breakfast was not served before 7.00am and had to leave before then.

This place has fallen off a cliff in recent days. The basic building and rooms are fine. The staff do their best - but the new owners have wrecked it. They probably broke some laws concerning employment at least. Overnight they removed all alcohol, as other reviewers have said. The surviving staff were left facing the outrage. The atmosphere was very bad. The breakfast was fine.

Disappointing revisit. I used to love this place. It is now going to become a B&B, apparently. It has been destroyed, essentially.