Let me first start off by saying if I was rating just the condo, I'd give it 5 stars. Beautiful condo and beautiful property. My only complaint was our check-in experience. Check-in is supposed to be at 4pm; our condo was not ready until 5:30. Yes the front desk staff apologized, but nobody wants to be forced to have to wait in the activities center while noisy middle school students play pool and my family of 4 lays on the couches trying to sleep because we are exhausted from driving all day. Unfortunately for the property, that one bad experience tainted our stay. If check-in time was not an issue, we would have given it 5 stars.