Breakfast was fine, location was very good because the pool and the beach was really near us.

I can hear the wind into the door of the balcony and I cannot sleep well because of this. În the picture I saw two balconies but our apartament that was given has only one balcony

Location

Poorly maintained facility One elevator for too many apartments Expensive food, beverages, pay for beach, parking, beach towels, umbrellas and chair

Best location, great rooms with seaview, excellent weather, everything what you need is there. Will be back for sure.

The only good thing about this hotel is the location. You are basically right at the beach.

The worst 4 star hotel I have ever been to ,for these reasons in particular: -incompetent, not to mention unfriendly, staff who barely speak English even tho they have a lot of foreigner tourists. Any time you have an issue they will say “it’s not my problem” -they have a small parking lot with max 10 spots which are always busy. On our first day we asked the gatekeeper where can we park and he said everywhere. The next day our car was taken because we parked on the left side on a corner which apparently is illegal in Bulgaria. We went straight to the reception to ask what can we do in this situation and the receptionist said “it’s more of a police matter” and basically wanting to do nothing to help. When she saw how serious we were with her because it was the hotel’s fault for not having parking spots, she called the manager who was the only competent person there that spoke English and wanted to help. She drove my friend to where the car was taken but we still had to pay 50 leva as we were fined. Not to mention that if you want to park inside the gate ( of the hotel) you have to pay extra. -the food is bad. If I would have known, I wouldn’t have paid extra to get breakfast included.Even in the restaurants where you can pay ( like the pizza bar) I had food cooked to the minimum extend. Highly recommend not to eat there -the wifi is poor, it goes in and out -the room is dirty. It was dirty when we checked in and through our stay. The first picture is from my pillow on the day I arrived. The second is from a day when we went to the beach and when we got back, the housekeeper left sand in our sink. The housekeeper will not clean if you leave a mark that they can come into the room, at most they will take the garbage out, get you new towels and a new toilet paper. Nothing more. One day I thought they changed the sheets only to find my dirty pillow ,from my first day, right on top of the bed.

Only the location and view was good.

No one came to clean the room for the entire stay. Bath towels were stained. The water stopped twice and as a goodbye when checking out I was asked whether I cleaned the kitchen?!!!! Seriously! For the amount of money I paid that was not worth it! We had friends who stayed in different hotel twice cheaper than ours and had fantastic service. This was meant to be 4 star hotel.

1st line of the beach

The room are very basic for the price

On the beach so location is perfect for a family vacation. The pools by the buildings are well-maintained but the lounge chairs around them are not comfortable and outdated. Breakfast was good (choice of drinks was poor). Our apartment had 2 bedroom so very spacious and with a gorgeous sea view.

The bathrooms and sinks are not well-maintained. Door handles come off and mosquito nets are either not there at all or have huge holes in them. The elevator is small for such a large vacation building. Warning: the bar tender at the restaurant by Building C yells at guests who sit on the cushions with wet/damp bathing suits on. Given this restaurant is in a beach resort literally on the beach, the expectation to not come for lunch from the beach with wet/damp clothes is absurd! The bold guy with tattoos and glasses (didn’t catch his name unfortunately) started yelling at my son who does not speak Bulgarian and attempted to push him off the seat! Insanity! We had ordered the food so we finished our lunch and left but will NEVER set foot there again! I’d fire him in a heartbeat as I’m sure we are not the first nor we will be the last people he will treat like garbage!

Everything. Huge apartaments, lots of pools, clean beach. A relaxed hotel perfect for familly vacation.

Some curtains to keep the room darker in the first hours of the morning or afternoon would help a lot.