Simply stunning. The setting. The staff. The room. The views. The food. 10/10.

The room, the breakfast and the staff.

The room could benefit from a renovation- especially the bathroom, to live up to the standards of a five star resort. Further, the beach in front of the hotel is not as it looks on the photos. We did not enjoy swimming. The hotel’s European restaurant was mediocre, we did enjoy the Thai restaurant on site.

Very nice service & good behavior + fast + many activities there

The SPA prices

A swimming pool at the hillside pool villa is big and very nice.

Too far away from other happenning areas. Wouldn't work without a vehicle.

Swimming pools were great and the rooms and bathrooms were huge. Staff were lovely and really helpful

we didn’t get access to our rooms for over 2 hours after check in which was frustrating. We were given a complimentary taxi into Chaweng as compensation but nonetheless we would have preferred to have checked in on time.

Two swimming pools are very nice to relax. Breakfast is good. Staff are very friendly and helpful. Room service is great and tasty. the air conditioner is cool in the room.

The room is not very clean and a bit old. The shower has to improve with pressure. We stayed for 5 nights, there was no water at all at the last night. It's hard for us with a 2 years old kid. The beach is too rocky to stay.

we like the villa with the private pool with a good view of the sea and sun

the shower, because it’s very hot and cannot be adjusted. my friend got a burn on her elbow because of it.

nice hotel we had a villa room with pool nice breakfast lovely pools

Wi-Fi was not strong at all and kept logging out no beach very rocky couldn’t use not so much of a family hotel more for couples nothing walking distance

Property was magically beautiful. Breakfast was good with lot of options.

Nothing

the hotel is very nice and has large rooms the breakfast is excellent and the staff is very nice the pool is very nice and there is a fitness center

it is more suited for couples on a romantic vacation and not for families - it is 5 min drive from chaweng center, so you constantly need to pay for taxies. the hotel beach is isolated and also narrow also - the hotel is built on a hill, you need to wait for a cart to take you or be ready for a hike (even walking down from the rom to the beach is a 10 min journey) after 2 days we left for a simpler hotel but with a bettor location

the location is very nice. the facilities/and infrastructure is nice but extremely poorly managed. the duty manager Claire was the only member of the staff, who was polite, hospitable and well trained.

very badly managed property. majority of the staff we came across were either untrained or simply rude! 1-the lady who checked us in was extremely rude. 2- the pool side (beach side) restaurant staff looked annoyed or irritated. the restaurant was not even really busy—but they were very Un-Welcoming. yes I know- very UN LIkE Thailand.

Good location; near the airport, near the central mall Cleanliness with water sprays in toilet. Large room and decent pool ( 120 m²) Gorgeous ocean view, albeit a bit far. Quick cart transportation to the room/villas.

No convenient stores nearby to go on foot. Restaurant closes early (at 10 pm last order).

Perfect for relaxing with comfort and privacy Very good location in Chaweng Good value for money Friendly staff

Breakfast could have been better No evening bar or activities

clean and bright, very friendly staff

very satisfied and recommend it

Everything