Virtually nothing. I felt very unsafe and uncomfortable with my three young daughters staying at this hotel with no staff in attendance.

It had a smoking odour throughout, no staff onsite. Didn’t have hot water in the morning. It was not worth for the money

Everything was excellent!

Nothing.

The view from the hotel was exceptional. We thought the location perfect for our family. It was a 10 minute walk to the bus stop and the hotel did provide a welcome card that allowed you to use the bus to the Old Town as well as may other places including the mall, museums, restaurants etc. The welcome card also provided a ticket to the cable car ride up the mountain.

The cleanliness of the hotel was pretty bad. Besides the hotel room being very outdated, the sheets, towels and bed felt and looked dirty. The sofa bed and chairs upholstery inside the room were tore up with stuffing peeking out. The breakfast was "okay" compared to the breakfasts we have been served at other hotels throughout Europe. I dont believe it was worth the additional costs. At checkout, we left our hotel around 6 Am and the front desk reception was closed~ so I knocked on the door to ask where I could leave hotel key and the staff member and rudely answered the door and pointed outside to an unmarked box . I don't know how they expected anyone to know and the attitude was not appreciated.

very good, fresh and rich breakfast Nice place, nice view. Friendly and helpful staff

What a great find. In the hills above Innsbruck, this picturesque hotel is lovely. It even has a natural pool to swim in!

No complaints

The room perfect, clean, comfortable and beatifully done up. The views are stunning.

Would have been nice if breakfast was included.

Beautiful Mountain View, close parking space, big and spacious toilet, very nice and kind service. Would go there once again

Secure parking, large rooms with a very good shower, nice view and good breakfast

No facilities or entertainment. Definitely need own transport

The view and the friendliness of the owner and staff were superb.

There was no lift.

The Innsbruck Welcome Card is a nice concept and the hotel has a great environment + the public transport works very well and theres a bus stop 2 min from the hotel

To shower in a bathtub

Quirky with wonderful staff

Pillows!

The staff were very friendly. And room was great - It was lovely to have a bath! And the bed was very comfortable. Also we loved the location near the city and ski slopes.

Breakfast was a disappointment sadly, everything was quite stale and unappetising. Some tomatoes, cucumber and fresh eggs would have been nice.

Free parking on premise. Perfect location next to nature so that you could easily take a walk.

For me personally the mattress was to thin. For one night totally ok but not for more.

Room and location

mattress was too soft

We were super happy with our choice of accommodation as it offered breathtaking mountain views every morning. The staff was exceptional, with the owner being very hospitable and easy-going. Vincent at the front desk always greeted us with a smile and went the extra mile to assist with carrying our luggage to our room (bonus points!). Javier from the kitchen staff was also very attentive and friendly, ensuring all guests were taken care of. The location was ideal for us, as it was only a 10-minute bus ride to the Patscherkofel ski resort and a convenient 20-25 minute bus ride to the city center. Additionally, they are planning to update the property and will soon be providing more modern amenities. We look forward to visiting again in the future. As a side note, it would be great if they could also provide more vegan options for breakfast.

The staff were very friendly

This hotel is not Bed and Breakfast. Breakfast is an optional extra that need to be additionally paid for at £300 extra

Location is great

could not open the door to the balcony as bed was in the way. breakfast staff was unfriendly and had to wait for milk until 7:30 (even though breakfast starts at 7)

Hotel is located only 2km from Patscherkofelbahn, so it’s perfect for a ski trip. Hotel personnel has been extremely nice and helpful. Breakfast buffet with many food options. wonderful view.

nothing to complain about

Stephan was excellent in communication. Super understanding and helpful! The room was perfect. Everything clean and organized. The location is excellent, very close to Patscherkofel station, 8 minutes by bus.

Everything was perfect!

we have been before ideal location

the bar is no longer open

Very clean, great location so close to conference centre that we spent most of our time at.

Extremely quiet. Breakfast was good but just over priced for what you get

The view from our room was great, the room itself was very spacious.