Never had breakfast, Queen cakes from the fridge and warm coffee was given to us when we called to enquire.

Very poor COVID19 protocols in place, the venue hosted a wedding on the day of our stay and the staircase and the areas that we passed was surrounded by a whole lot of people who did not have masks on. It was a rainy day and when we returned to the hotel, we were drenched and needed a hot shower.... Well only to find out that there was no hot water in both of our rooms. We were freezing, had to just change our clothes and notify the guy at reception. Had to wait for the water to heat. The WiFi does not connect at all!! There should be carpets to at least step on after u get off bed, fully tiled hotel suite... That didn't go well when we all were drenched after the heavy rainfall, the tiles for wet and slippery. Jo hair dryers, no kettle in room but tea and coffee sachets available. No phone to connect to reception, had to continuous dial out. wire sticking out from bedroom wall and bathroom wall. The entire staircase leading up to our bedroom was flooded.... All this water on porcelain tiles.... Terribly dangerous!

Location was a plus,central to everything ,the way the rooms are decorated ,meticulous to detail

The building next door resulting in pool always being full of dirt and dust.for 4 mornings in a row the coffee machine wasn’t working (clogged up) at the breakfast table. If most places catered in first week for comrades runners at least cater for an early morning breakfast.replenishing of toilet paper daily.if you offer WiFi on bookings.com at least offer password. I see you on bookings.com you offered a shuttle service at reception the guys were not aware of it