The location and the landscape

The staff, verry racist, and i recived my depo after 4 weeks , and 3 phone calls.

The entire thing was a disaster to be honest. The only thing we appreciated was the support we received the next day after we arrived at the reception from Naomi and Jeffrey and from the night manager Walter, who helped us pretty much with everything we needed. Truly lovely people, thank you for your help!

This is one of the worst service we ever received for renting an apartment in our lives! We received 40+ of useless emails and notifications while we haven’t received many key information on our arrival, info on where to find keys, whether we will have towels we asked for, info about parking, we received nothing. Literally nothing. Client service from the central office is literally non-existent. The only response we ever received was guidance on how to proceed with the payment. After that, silence. As we had a late arrival with out flight, reception was closed when we arrived. The number provided has a tricky automated menu, so in order to get to the call manager you have to press yourself into reporting damage in your property, otherwise the number directs you to the reception that is closed, or emergency number 112 for life-threatening situations. Once we got through to the property night manager Walter, he let us in and and told us where we could find our keys and cleaning products. But it turned out that there were no towels in the house, so we couldn't even take a shower when we arrived. The place was cold, heating wasn't on either, so was quite a disaster. With two small children and late arrival, I sincerely wouldn't recommend this company. We won't be staying with them ever again. And on top of everything when I called the headquarters to complain, I asked to speak to the manager, and the colleague on the phone said she transmitted the complaint to the manager and manager responded that everything is fine. I insisted to speak to her but was told by the colleague that "if wants to talk to you she'll call you". She never did. Management and leadership very poor. For the fact that this company calls itself Topparken, this has definitely been far from the top. Rather it's been one of the worst experiences we ever had.

Its better visiting summer holiday more than winter

parking space is small for car

Very nice place, beautiful view, perfect nature. Comfortable house. Nice place for weekend

Nice and warm cottage. I've been here for 21 days. Around the forest and nice to walk. There is a heated indoor pool on site. The kitchen is fully equipped. Automatic check-in for cars and the car can be parked near the house.

Shops are far away. It's good to have a car. The restaurant is closed in autumn. The cottage was poorly cleaned upon arrival. I dusted everywhere myself, especially in the cabinets it was dirty.

Price was a main argument for booking a stay here, and we were surprised to get this quality and comfort for our family of 5 people in such a nice place. Great value for money, close to many places like Zoo's and National parks, very quiet area, great accommodation facilities and courteous staff. What can we dream of else?

Nothing really for this section...

Great cabin, grounds, upkeep.

Mugs needed, no bathmat and no bread to buy at the entrance.

Clean very quiet,perfect relaxing and cozy.