Posizione comoda al centro storico, camera moderna e molto spaziosa

Colazione di livello sufficiente e personale poco professionale

Great location and the staff was excellant.

The toilet in the bath room was right next to the door and the climb to use the tub was horrible for a senior citizen.

Super convenient location close to all the luxury stores, laundromat, great restaurants. It is really a gem of a hotel. This hotel made our Florence stay so enjoyable. The staff also were friendly and helpful. One night I found out that the sheets had stains in them and looked unclean but the hotel staff changed them in no time and were really apologetic. There was also complimentary bottled water which we really appreciated. The water pressure in the shower room was excellent, and the lighting was super cool. I liked how there's two sinks for two people. The room was spacious and everything was so well thought out. It's one of the best hotels we stayed in in Italy - also in comparison to a 5 star hotel. I would definitely stay again and highly recommend anyone to stay when visiting Florence.

Nothing

Ubicación, comodidad

Iluminación en la habitación y baño

La situación y el personal

El goteo de la ducha

Nice place and location.

good location, good quality and diverse breakfast, good staff and comfortable room

The hotel is very nice and clean, the personnel there is helpful and welcoming.

It is said that they have a parking that for me means it is for free, but the parking is actually 30-35 euro per day, depending on the size of the car. Plus there is no mirror in the room for the except of the bathroom

The location is excellent - right next to the Ponte Santa Trinita. The staff were all really friendly and helpful. The room was made up every day, and all towels, toiletries and refreshments were topped up.

We were very happy with the hotel.

Boa localização.

O hotel em algumas áreas tinha cheiro de esgoto.

Molto grande la camera e molto accogliente la camera deluxe con vasca idromassaggio, staff veramente gentile e premuroso con il cliente, grazie siamo stati poco ma benissimo!!!Ottima posizione a due passi da Pontevecchio e dal centro di Firenze 😉

Superb attention. BEAUTIFUL rooms.

Hôtel magnifique, très très bien placé Chambre belle et confortable Merci à vous

Parking payant … dommage mais à Florence les places sont chers ! Comptez de 30 à 35€ pour le parking

Tout

Rien

Posizione

Camera al 4 piano con ascensore rotto, abbiamo dovuto fare 4 piani a piedi dalle ore 17 alle ore 11 del giorno dopo, alla fine solo le scuse per il disagio e l’abbuono di 14 euro… l’ascensore era già rotto alla consegna della stanza ma il personale non ha avvisato, sarebbe stato facile offrire una sistemazione in altra ala. Se l’avessi saputo non avrei soggiornato

posizione accoglienza comfort delle camere gentilezza nel personale

Migliorerei la qualità e l'efficienza del servizio colazione

Location was fabulous, room we upgraded to was huge, had everything you could want. The staff was very accomodating.

Great location

We were on the 4th level and have residents above that walked around and dragged chairs along the floor until 1:00am in the morning

It was beautiful, centrally located and relaxing.

The air conditioning was not very strong and we were pretty warm throughout our stay.

Very friendly staff

The location is not bad

I really don’t think this is a 4 star, it falls short, shower is badly designed, you can not wash your hair it is that small, mouldy. The room is very dark, no natural light, it’s hard to see. Hallway and stair case leading to the room is very run down. Rooms are trying to be something but that have been fitted out on the cheap side and it shows. The bedding, they need to throw the blankets out and replace them, smelt disgusting, tatted and old.