We ate dinner and breakfast at the hotel. They were both excellent and service was good.

The situation in Worcester is great

The first room we were offered was pokey and looked out over a car park. The room we did have, had no hot water. The bed was not comfortable.

That it accepts dogs. Staff were really friendly to us and our dog. Dog basket and bowls in the room and a doggy breakfast was included Food was lovely

Slight bit of noise from the private party

Location great. Breakfast good. Staff helpful.

Nothing really.

Breakfast .a full English consisted of 1 sausage 1 slice of bacon.1 hash brown .half a small slice of black pudding .a poached egg and a small steel cup of beans,which was a spoonful in quantity . really didn't warrant the price some of our group went to Gregg's the bakery instead .....on return to hotel after being out in town we had to provide proof of residency and show room key and name and could not pay for drinks requested with cash or card and could only charge them too our rooms.have stayed in Worcester a few times in the last 10years and have noticed a decline in the quality of the pubs and hotels .

Staff, location, cleanliness.

Shower wouldn't turn on. But I didn't report it until I left, that's my fault I should have reported it. Meals were a bit on the expensive side, although no complaints about the food. Maybe I read it wrong on the menu it said fish & chips £12.50, but on the bill it was £19.00.

The location was perfect- lovely river walk, city centre & cathedral all on the doorstep. All staff were friendly, helpful & efficient. Food was delicious - breakfast, snacks & dinner all beautifully presented & very tasty.

Being picky- needed light switches on both side of bed & sockets on 2nd wall. Overall the bedroom was very comfortable & like the food, beautifully presented.

The location and hotel was excellent.

I was disappointed with the food. The evening dinner we had was poor, and at breakfast the toast was taken away before we got ready for it. We were not asked, although it was later supplied, but almost reluctantly.