Staff was incredibly helpful

Very clean, friendly staff

Parking was very limited

free parking

soundproofing is insufficient, all sounds are heard. on Saturday morning at 6 am, the cleaners are vacuuming. a very strong smell of food wafted up from the dining room to the second floor. the rooms seem to be about 100 years old, all dirty and dirty. the air conditioner creaks strongly, avoid this hotel. and very expensive

Quiet location not too far from Old City.

Wi-Fi was poor to start with. one or two furnishings a little shabby/not working.

Very good hotel with excellent service and great accommodation thanks all so to reception manager mumtaz. Very recommended. .

Air conditioner noisy on the roof.

Nothing waa good. It was so expensive. BOOKING.COM GAVE 8.2 REVIEW SAW I WENT. EVERY THING WAS OLD SMALL ROOM SIZE

Warm and kind

The room was ok

The most disappointing thing we’re the waiters downstairs in the restaurant. They never smile and therefore don’t make the guests feel welcome. The service is appalling; you have to wait a long time until they serve and a longer time for the food to be brought to the table. Lonely planet writes it’s the best restaurant in east Jerusalem, but compared to “Cloves” just around the corner or the “American Colony” restaurant it is nowhere near as good as them, even the “Al Liwan” Cafe serves better food as a simple cafe. Totally disappointing!