Erittäin siisti ja uusi kaksio sekä hyvin käytetyt neliöt.Loistava sijainti.

-

Avaimien nouto ja palautus oli helppoa. Kaikki toimi niinkuin pitikin. Huoneisto oli laadukas, tosin sauna ei ole mikään erikoinen. Sijainti ei voisi paljon parempi olla, helppoa ja mukavaa laskettelua.

Kahvinkeitin oli huono.

Tilava asunto ja hyvä pohjatatkaisu.

Tiskikoneessa oli astiat ja viinilasit oli kaatuneina täynnä pesuainevettä. Ei tiskiharjaa, pöytäluutua eikä roskapusseja. Lattia oli likainen hiekkaa ja kengän jälkiä.

Great location, close to everything, ski-inn, nice views to the slopes. Good restaurants in the same building. Spacious apartment with everything you need

Common areas like corridors were not very clean. Wife password missing, manuals in the room outdated

Location was good, right in the Ruka Village

In the summer the room would need proper shades since the sun does not set at all

Clean place, great view, own sauna, comfortable beds.

The hallway has seen much better days, so the first impression was awkward. But the studio as such was in great shape. Two of the rooms didn’t have windows, which we found unusual.

Apartments are modern and well equipped. Good size overall.

Utterly no contact from reception. Tried contacting someone for 2 days and had zero response despite many attempts via various channels. You are pretty much given an envelope and must orienteer Yourself accordingly. Check in message was given in Finnish, so was the answering machine at reception. Nobody there over the weekend to check on guests wellbeing. Wifi not working/network not listed. Asked about possibility to store a luggage after check in and got no answer. Called maintenance and they said to try restaurants nearby. This utter disregard for a customer is not what a so called 4 star establishment is about. I chose this place only because of positive reviews. Would have gladly stayed in any of the other places that take customer service to heart. Shout out to people from Sky Inn and Scandic who were very helpful in figuring out this stressful mess that the stay at this place caused.

perfectly clean, spacious, great location

there is no reception (only emergency phone on Sat-Sun), so if you are staying in Ruka after your check our time and want to hit the slopes, you need to find where to leave your luggage