O terraço com piscina e vista pro mar é incrível! Café da manhã completo!

Buen desayuno , casi todos los dias lo mismo. Muy juena la ubicacion del hotel.

Mala la cama , el colchon . No tiene servicio de playa como otros 4 estrellas . Por el mismo precio .el desayuno bueno ,pero repetido cada dia en las opciones . La atencion de los conserjes o mesa entradas no es buena .

Habitación adecuada, tranquilidad.

Desayuno

La ubicación y el desayuno

La poca limpieza

Limpio.buena ubicación

Comedor chico para la cantidad de gente.tv muy antigua.

The rooftop bar was amazing!

I expected more for the money. The shower head was super rusty and sound isolated windows are non existent. We could hear everything from waves to loud talking on sidewalks. We stayed 4 nights and we didn’t get any rest…

Café. Cama. Chuveiro

Ar condicionado

Location - Staff - our balcony room - the welcome and good bye

The roof bar - service was poor - and length of wait to much so in the end hardly used it shame as the view is amazing and never tried the pool due to this .

No bathroom supplies.

Restaurant very expensive. Food quality was poor.

Stayed here before 2 times and I came back for all the reasons below: Excellent location, accommodations, good pool with excellent view. Comfortable rooms, god bed and renovated bathroom. Not too spacious but just what you need. The highlight of the hotel is the staff and breakfast: Rooftop staff Eliane, adilson and Kaylanne were super helpful, kind and always keen to please the guest, awesome staff selection. Staff at the reception, Marcs, was super kind and comprehensive with all our needs, a big star for him! At breakfast good selection and variety of food, pan de queijo incredible! Eggs any style you ask. Bruno y Sousa always with a smile on their faces, quick to arrange a good table so you don’t miss the beach a second. Conclusion, excellent staff, location and breakfast.

La gentillesse et le travail des femmes de ménages, du service et de la réception. La piscine et le bar sur le toit avec une belle vue. L'emplacement sur Copacabana.

Le prix payé (130euros la nuit) par rapport à l'état général de l'hôtel. Les meubles abîmés ( le pied de la table de la chambre était cassé), le frigo plein de mini bar très cher et qui ne refroidit pas, les joints de la salle de bain moisis, une seule chaise... Il faudrait urgemment rénover les chambres. Ce n'est pas une catastrophe mais le prix payé ne vaut pas ça. J'aurais préféré payer ma chambre moins cher, vu l'état, et donner plus de pourboires au personnel qui le méritait amplement. Dernière chose, mon fils de 9 ans n'avait pas le droit de sauter dans la piscine alors qu'il n'y avait personne. Si les familles prennent des hôtels avec piscine c'est pour que les enfants puissent jouer dedans, pas pour faire des longueurs.

Too muy bien

Todo perfecto

Desayuno muy variado. Excelente ubicación. Atención muy personalizada. Limpieza excepcional. Comida espectacular y bar de primera. Vistas ideales

Nada

L'hôtel Pestana est idéalement localisé en face de la plage de Copacabana. Je tiens à souligner que le rooftop est très beau et dispose d'une des plus belles vues de la plage. Le personnel est professionnel, chaleureux et très agréable. J'ai eu l'occasion d'échanger avec eux et ils sont de très bons conseils. Le petit déjeuner est très satisfaisant avec une large panoplie de fruits, jus frais, gâteaux et plats salés. La chambre est relativement petite mais offre le confort nécessaire pour un séjour de courte durée. PS: nous avons eu la chance d'assister au concert de Madonna sur la plage de Copacabana, l'hôtel n'étant pas très loin de la scène et des différents écrans placés de part et d'autre de la plage

La chambre était en deça de nos attentes, assez petite et pas très bien insonorisée. La salle de bain dispose d'une douche fixe, ce qui n'est pas toujours pratique. La prochaine fois nous opterons pour une plus grande chambre.

Confortável, bom espaço vista lateral muito bacana

banheiro apresentava odor não muito agradável

Localização e simpatia dos empregados.

O barulho no quarto. O aparelho de ar condicionado, está como é normal colocado no exterior mas separado do interior do quarto apenas por uma madeira. O som da rua passa todo para dentro do quarto. Também não gostámos do facto de o bar do lobby não estar a funcionar. Solicitar uma simples água gaseificada foi um grande problema.

Meilleur roof top, piscine , magnifique vue

Café da manhã excelente e a vista melhor ainda!

A iluminação do quarto era muito fraca

La comodidad y la distancia de la playa.

No tenía SPA

Perfect Location. Gorgious and delicious breakfast Buffet. Spacious room (With sea view) fair prices

Apart of the Reception desk none of the employees speaking foreign languages. (Neither English or spanish) Windows are not really noise proof. (One Night really sucked With construction work outside on the ocean avenue all Night Long)

Las zonas comunes y el personal excelente.

I appreciated the friendly and welcoming staff at Pestana Hotel, which contributed positively to my experience. The location of the hotel is really good and the rooftop is really charming with great views of the Copacabana beach. I thoroughly enjoyed lounging there, relaxing with a drink, and soaking in the breathtaking views.

I was disappointed by maintenance issues at the hotel, including a lack of upkeep in the lobby and a decline in amenities compared to the previous visit from just a few months prior. Additionally, I noted a lack of greeting upon arrival, as no one has even helped us with the luggage, when we stepped out of Uber, suggesting a decline in the hotel's overall charm and attention to details. Moreover, the breakfast service was marred by the hurried approach of the wait staff who clear utensils from tables without consideration for whether guests have finished their meals or not. It's frustrating to step away briefly, only to find upon return that your table has been cleared out prematurely. Secondly, despite Pestana's international status, the breakfast offerings lack any notable international tea brands. The tea selection provided falls short of expectations, offering subpar options that fail to impress. So, if you are a tea drinker, like myself, bring your own tea! Lastly, the ambiance of the breakfast area could be greatly improved. The tables appear worn and outdated, with mirrors that come across as tacky and uninviting. Furthermore, the air conditioning is set too cold, making the dining experience uncomfortable. A more balanced climate control would enhance the overall dining atmosphere.

Localizaçao, vistas do quarto e visual no Terraço com Bar.

Os sucos do café da manhä estavam aguados.

Frente a la playa, buenas vistas y piscina

atendimento e suporte

limpeza e qualidade das acomodações. Infraestrutura antiga e falta manutenção em grande parte do hotel.

Localização, café da manhã e conforto do quarto.

Gostei de tudo. Nada a reclamar.

La persona que nos recibio en recepcion un encanto de mujer, gracias a ella pudimos olvidarnos de otra experiencia horrorosa que nos ocurrio ese mismo dia con otro alojamiento. Personas asi hacen que un hotel gane todas las estrellas que tiene.

La habitacion estaba en general muy bien, el aire funcionaba, toallas limpias , lo unico el suelo un poco sucio, algo que es mejorable es resto muy bien.

Nada me cobraron al salir más dinero sin consumí nada el minibar n está incluido nada una Bil mentira

Precio no es lo que ofrecen una mentira

Te Comodidad

Un poco más de amabilidad

La calidez del personal y la buena atención, todo siempre limpio y rápido, personas atentas y con buena disposición, las instalaciones las tienen muy lindas y volvería nuevamente.

Me gustó todo

Localização excelente

O quarto q

FANTASTIC breakfast, super friendly staff and nice rooftop.