It would be hard to find a fault with this hotel. It is extremely well managed, the staff, all of them, were very friendly and obliging. The food was exceptional as were the facilities.

Can't think of anything.

clean, modern, spacious hotel and rooms. great view towards the mountains. staff were excellent - professional, warm and friendly and went out of their way to assist. they looked great in traditional outfits…

it was a warm few days (28 degrees) - so opening corridor windows, cranking up the air conditioning so the communal areas were not so warm and stuffy would have been more comfortable.

Rooms were comfortable and clean and quiet. The breakfast buffet offerings were impressive and the evening dinners were excellent. The views from the hotel were also beautiful.

Nothing.

We enjoyed our stay a lot. The room was quite spacious, modern and the beds very comfortable. The adult spa area was well appointed and not overly crowded. The hotel is very child-friendly and has a big playground outside. However, almost the entire spa area and the hot tub are only for adults, so it was a shame not to be able to visit all of these areas with our daughter.

The indoor-outdoor pool was not quite warm enough to be comfortable (in cold weather). Everything was generally quite stylish and modern, though a few things were not quite as luxurious as we expected (i.e. the towels in the room were quite scratchy and the soap in the bathroom was not particularly nice). Small details like these make the difference (for me) between a "normal" hotel and a luxury hotel.

customer service, facilities, food

I loved everything, from the warm check-in, lovely staff, spa, food, rooms, all was literally perfect. I was traveling with my wife and she agree this hotel is super for families, couple or working travel.

My husband and I have just returned from a 3 night stay at this extremely pretty hotel. it is perfectly located and the surrounding views are outstanding. The view from our hotel room of the mountains. The staff dress in traditional attire and is managed by a family. The food and drinks are also very good. The breakfast buffet offers lots of choices and caters to all. The Spa looked very inviting but unfortunately we ran out of time to be able to enjoy this. Hopefully next time.

Everything, You are a legendary Hotel in Europe

Nothing

Awesome rich breakfast, nice modern room, very pleasant staff, awesome restaurant

Maybe to have coffee in the room. But everything else was perfect

Great hotel, large rooms, beautiful view of the mountains. Lovely swimming pool & spa.

Very welcoming atmosphere, comfortable, stylish accommodation. Great pools, wellbeing facilities new, clean, very well organised. Friendly staff always eager to help. had dinner a couple of times, enjoyed the food and puddings - delicious! Also a nice bar area for a night cap. What surprised us was that the hotel and facilities didn’t feel too busy whilst the hotel was fully booked. Very easy to get into town using the local bus, an 18mins journey. Definitely will return!

Beutifily designed, very clean and well kept. spacious and comfortable rooms. Staff is very nice and kind. Amazing restaurant.

Fantastic...

Everything