.A hidden jewel amazing hotel with a great design achievement. Excellent very helpful staff. The hotel GM as extremely WELCOMING and made sure to have us explore everything in the hotel. Bedding, food all was amazing

Noting

Netter Empfang , sehr freundlich und zuvorkommend . Schöne, saubere Zimmer , empfehlenswerte Bar .

Die Zufahrt zum Hotel ist ein wenig schwierig , man muss durch eine Fußgängerzone fahren .

accueil agréable, chambre grande et du charme

chambre sombre lit double très vieux et affaissé où nous avons mal dormi beaucoup de commandes électriques et des rideaux extérieurs qui se rabaissent automatiquement même quand on vient de les relever :(

ligging

ontbijt was wat mager

Central location, right across the Christmas markets and shopping area

The location was exceptional, the room was just beautiful and the staff were wonderful

Nothing

Everything. Staff, location, room comfort and quietness

The gym equipment need some expansion. Not significant ones, just add more dumbbells with higher weight.

Breakfast - there is a choice between buffet and à la carte for the breakfast. Slightly more limited in variety compared to ohter hotels but, overall good quality breakfast. There is a separate open air inner court, great on sunny mornings. Staff - generally professional, knowledgeable and helpful, from reception to restaurant to valet parking to house keeping. Before handing over your keys and having your vehicle parked, the valet writes down existing car damage in the same manner a car rental company would. Complimentary drinks offered upon arrival and departure. Location - many touristic sites (such as the caves) and an abundance of restaurants are reachable in just a few minutes (or even seconds) of walking. If you do decide to go deeper into the valley this will take considerably longer, but there are other means of transport available, from a touristic train to rental bicycles to public transport and taxi services. Bear in mind that with the exception of restaurants, most of these will be closed on Sundays. Tip: if able, just walk. There is much to see / discover. Room - the hotel suite is spacious and technically offers a view of the Place d'Armes square outside, but the windows are mostly there to let daylight into the room. Amenities are present. Facilities include ironing board, iron, mini fridge, TV (could not discover streaming services though), radio, desk, seating area and cocktail dresser in the room. Room can be fully darkened if so desired. Bed is comfortable and spacious, Air conditioned room. Close to the lift outside (or elevator, if you're American). Sound isolation is decent - you do hear some noise from outside, but you don't hear the lift. Landline telephone and WiFi (802.11n/2.4GHz) connectivity are both available, but I have not noticed an Ethernet connection for hotel guest use.

Room - The toilet in the hotel suite lavatory is fairly small. While this is great for children, it is less optimal in comfort for adults. It looks to have been built with aesthetic design in mind rather than user comfort. Lavatory and bathroom are separated, which is great if you have a visitor coming over, but there is a caveat. In order to wash their hands, after using the toilet, that visitor needs to exit the lavatory and walk into the bathroom to do so. Given that the lavatory is separated from the bathroom, its own sink would have been logical (although admittedly this varies from country to country and region to region). Location - Hotel is situated at a busy and touristic square. This can cause some additional noise, which is normal and to be expected. However, to get to the hotel and unload the luggage, when arriving by car, one must drive carefully through a pedestrian area (hotel guests have permission for this, just mention you are a hotel guest). Since there is no other parking space in the area, you must make use of the hotel's valet parking service both for parking and pick-up as your vehicle is parked at a facility some 15 minutes out. You will need to take this lead time into account if you plan any trips by car. Make sure to use the intercom at the road barriers when leaving the area, so that the road barriers may be lowered when you leave (mention you are a hotel guest leaving the area). Departure route is different than arrival. People are generally friendly, so don't worry too much.