Excellent location right in the heart of Bourton-on-the-water. The host was brilliant and very attentive, and the staff knew who we were without telling them each morning for breakfast. The breakfast was included and the perfect amount of food for the day. The room was very clean and had a lovely view. Comfortable bed and well decorated room. The room was good value for money considering prices of other accommodation in the same area.

The room was quite small, but expected at the top of an old building, very creaky floor, the window had to be open at night as it was very warm, but you can hear everything outside, and whenever anyone flushed their toilet on the same floor you could hear it clearly. The blind was broken, so didnt go down all the way. The shower tray also filled up so could only have quick showers and had to keep turning water off in fear of it overflowing. The room was also very dark as it only had one small window and the main light wasn't very strong.

Perfect location

Slow communication

The breakfast was excellent, but the dining room was like being in a coridoor

Seat cushions, more room

It was quirky. Very friendly staff. Comfortable, cosy bed. The breakfast was tasty. Very central for shops restaurants and river..

Breakfast was good

Room was poor. No light at washbasin in bathroom so very difficult to shave etc. ‘SUPERIOR’ bedroom was basic

location

very basic marks on pillow covers damp smelling bath towels and very basic room show needed a good toothbrush clean I never complain but for the money we paid for 1 night very disappointed

Excellent location, with parking. Friendly staff. Delicious breakfast. Nice touch to have a fridge on the landing with bottled water and fresh milk.

No view out of room. Dated furniture. Shower not great. Nice shower gel and body lotion provided but no shampoo or conditioner.

It was a very pleasant stay - lovely room, friendly staff, and great breakfast choices.

Well located & friendly service

Big and comfortable room. Great breakfast!

We went to Bourton on the Water for a family holiday, so we had booked two rooms. Each one of them has its own unique character and both were cosy, spacious, clean, the beds were very comfortable and overall we had all one needs for a nice stay. However, what made our time exceptional was the hospitality, friendliness & care to each detail of the Chestnut B&B staff. To start with, they emailed us in advance to warn us Bourton on the Water gets very busy on the weekends and advised us to book places for dinner. I followed their recommendation and both times we had great dinners. Once we checked it, they offered us a complimentary cream tea which was a real treat. Lastly, we had to change our travel plans as our return train was cancelled, so they kindly changed our breakfast time at the last minute to accommodate our plans. I have no words to thank them for the exceptional service!!!

lovely old building with huge character, very cozy and warm. lovely friendly staff and delicious breakfast.

nothing to dislike

Staff were wonderful, room was beautiful , breakfast and service was great

Great location in the village, friendly staff and good breakfast.

Curtains let a lot of light in

central to all our needs.

Location is excellent. We got dining recommendations from Chestnut. We booked dinner in an italian restaurant called L'anatra, 5star food and service. Breakfast was limited in B&B, but was awesome and delicious. I would recommend the Toasted Banana Bread, which was very tasty. Staff is fantastic, so helpful and kind. We also got complimentary Cream Tea. Scones are to die for.

The location of the bed and breakfast was good.The breakfast was excellent.

Entrance to the b & b cluttered with deliveries on arrival, the whole place is shabby and needs a refit. Our room was cold and was shabby. Radiator leaked into my suede boots damaging them. Shower tray propped up with pieces of wood , half a bottle of shower gel shabby towels which were too small and couldn’t put the fan on in the bathroom as it made a deafening noise. To say this hotel had been given good reviews surprises me.

Close to everything.

Small car park, which was rather tight.

Location was great. It is a cozy little B&B and run by wonderful hosts.

Room didn't have sufficient ventilation/sunlight.

location was great, it was spotless and the room was a great size. they had thought of everything you would need

nothing

Friendly, polite & welcoming team. Excellent location within the village. The most wonderful breakfast.

WiFi was a little hit & miss in the bedroom

Great staff, nice breakfast Great location

The room on the eves was small, the bedroom was ok but the bathroom was very small