La vicinanza con la stazione centrale ed il centro della città sono i punti di eccellenza. La camera era accogliente, pulita, dotata di ogni comfort. Personale cortese ed efficiente. La colazione abbondante e soddisfacente. Punto a favore per il check-out entro le 12:00 orario che nessun hotel permette ma al quale tutti dovrebbero adattarsi!! Torneremo sicuramente presto a soggiornare qui.

Non c'è niente di negativo!

The staff at reception were very friendly and welcoming. They were helpful and treated us with respect and assisted with finding places to tour. The breakfast staff were always clean and smiling.breakfast was a great variety and fresh.

Breakfast they refused to offer fried eggs, they didn't have warm cooked porridge like oats. The bed sheets were frequently changed .

Breakfast had a variety of tasty options and service was great! Location was helpful to get around the city and able to walk to many different places.

The bed could have been more comfy. The shower was not ideal for someone who is tall or needing more space

the room was spotless and the location is great

Hotel Europa is NOT a four star hotel. it has no restaurant, no room service, minimal amenities, average towels, dark decor.

The hotel is clean and the staff are friendly and helpful.

very good location, close to the historic center, walking distance,clean, comfortable

the AC were all shut down, and the only option i was offered to cool down the room is opening the windows, a bit problematic as it was busy & noisy outside

Could not get into the underground car park without long wait for manger to appear to finally open the barrier. Shabby small rooms with furniture that was chipped and broken. We were allowed to look at 3 other rooms, all were identical and equally shabby. receptionist insisted all room were the same. Finally given a reasonable sized room which was the one pictured on hotels website. It must be reserved for customers who persist in asking for clean room It was less worn, shower had not been used for sometime judging by the limescale of shower floor. Breakfast: on first day, no coffee available, had to ask for some to be made in the kitchen. Was allowed one cup! On second day breakfast buffet choice was limited to a few left over slices of cheese, four left over slices of cold meat and a few burnt pieces of bacon. (Breakfast advertised as being available until 10am, we were there at 9:15am). Lots of stale sugary cake available and variety sugary cereals, which look as if they had been in their display bowl for quite some time. Milk jug was empty, some lactose free milk was still available at back of buffet. About 5 miniscule bread rolls were available, but hard and inedible. The manager finally managed to scramble a few eggs, too late, appetite had gone. Bought breakfast elsewhere outside of hotel. Other guests were also wondering around the buffet desperately trying to find a morsel to eat.

Typical business hotel on the outskirts of the town. Easy walk into the centre. Clean and efficient. Helpful staff. Ordinary breakfast.

Air conditioning did not really work - fortunately it was not too hot. Pavement outside has glass on it. If you ride your motorcycle onto this someone will come out and shout at you.