Закуската е задоволителна! Местоположението е много добро.

Спа центъра може да бъде подобрен. Водата в басейна и леко студена.

Big room, nice and clean. The staff is very kindly.

The apartment was really really large, had a fireplace, the bathroom was huge, everything was really clean. The double room had a comfy bed and the bathroom was modern & clean. The place had good facilities, 2 restaurants and a mega-shop It's a great place to relax

I've upgrated a double room to an apartment as we took also my almost 2 years daughter and half of the house with us :). I' ve mentioned to the hotel the fact that i have a 2 years old but the apartment was in the attic (a lot of stairs to go up&down). When we arrived, there was total darkness in the attic hall (fixed around 4 PM). The furniture was old. The bed was not comfy (had lumps). The apartment was huge but the bathroom was accessible only from the bedroom (nok as if my kid slept, i couldn't access it). The jacuzzi may be nice but i've preferred a bathtub. Also the jacuzzi was old, probably was broken, the hot water faucet was broken,some nozzles were rusty - sincerelly the double room was better from bathroom point of view. There was no WiFi (it only works on ground floor) - nok for 2023. Also, the cable in the apartment was not working. Nothing in the mini-bar and the hotel bar closed at 9 - had to go to the shop in fron of the resort. The pool was very large and perfect for a good swim but was nok for a 2 year old as it was very deep. The water was very very very cold, the pool was not taken care off (was dirty, none of the nozzles worked anymore). The wet sauna didn't wprket at all. Sincerelly, it is ok for couples and families with bigger kids but with toddlers - 0 activities and you had to always be on the watch for the stairs/ pool/ ground etc I was really dissapointed of the apartment and condition of the hotel (maybe all the money were put in the new hotel/ part and the old one needs to wait its turn)

The furniture its super old. The bed’s matress it is old and the pictures do not reflect the reality. The pool area it is old and rusty and people from the outside can get access to the pool so it tends to get busy. Some saunas do not work. Also the breakfast choices super poor and the staff not that friendly.

A large, spacious room with a terrace and a wonderful view of the mountains and the river, a large pool, a jacuzzi, a sun terrace, delicious breakfasts. The staff is fantastic! We were already here in 2022 and liked it so much that we specifically came to this hotel a second time across 2 countries.

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personnel

Not clean. everything dirty and too old. very expensive comparing to quality. breakfast so-so (

The location, the pool, the view by the room, the breakfast

The staff was incredibly helpful and nice. They had a nice programme as we stayed during Easter, it was really nice for the kids. The view is amazing and the architecture of the hotel very very nice.

The room is really big and not that bad but the furniture is old and has a lot of usage marks. Water tank was not working, so instead of sleeping on the sound of the river nearby we slept on the sound of water pouring continuously in the toilet. Someone came to fix it, it worked once more then broke again. The pool water was quite cold. I would say it is a 3* hotel, not 4.