Hermoso hotel histórico. Personal atento. Limpio y con todas las amenities. Rico desayuno en la terraza con vista al Río. Decorado muy bello

El estacionamiento tiene su truco, preferible dejar el auto en la calle

La piscina

El lugar un poco peligroso para moverse en la noche

Piscina, localização e atendimento.

Café da manhã fraco

Espectacular!! Muy buena ubicación y excelente servicio

Muy buen servicio

Check in was fine and breakfast was decent. Location good for walking to old town, but the neighborhood is not the most charming.

Bathroom was not very clean. All of the caulking had pink and black mold everywhere. The bathroom vanity was all rusted because the floor floods when you take a shower. Moldy bread served one morning on the breakfast buffet. Hotel just feels dated (not just "historic") and long overdue for an upgrade. The photos make this place seem much nicer than it really is. I spent a little more on the hotel than other comparable properties because it looked nicer. If I return, I will stay elsewhere next time.

El desayuno muy variado, en una hermosa terraza con excelentes vistas. La piscina con un linfo tamaño, el agua impecablemente limpia, y la temperatura ideal!!

Great hotel, close to the Independence Square. Very comfortable bed (reasonably firm), clean, and helpful staff. Great breakfast on the top floor with potential to sit outside on the rooftop terrace. I liked being able to borrow a (fairly basic) bike for a few hours and also I liked the pool and spa area. Wifi was also good with good coverage.

I was satisfied with most things during my stay.

El personal muy amable

Nada

A localização e as dependências são excelentes. Atendimento maravilhoso dos funcionários. Cama e chuveiro maravilhoso!!!

Tudo excelente! Gostei muito!!

Piscina

Desayuno

Os profissionais super atenciosos, interessados em ajudar e dar dicas dos locais para irmos, sempre dispostos a explicar tudo que precisávamos.

Achei tudo ótimo.

Leaving

Unprofessional staff. They do not clean the room when you ask them to. When you try to understand what has happened, the people at reception treat you really bad, to the point of calling you a liar and saying that you did not ask for the room to be clean. Mr. Manuel Garcia Fricaninco was probably the most unpolite and unprofessional hotel staff member that I've had to deal with in my life.

Größe des Zimmers war gut, historisches Gebäude, schöner Empfangsbereich. Bad mit Fenster. Gutes und umfangreiches Frühstücksbuffet, auch mit Hafermilch auf Nachfrage. Freundliches Personal, sprechen Englisch. Safe, Klimaanlage und Kühlschrank vorhanden. Konnten unser Gepäck nach dem auschecken noch im Hotel lassen. Rezeption ist immer besetzt und gibt Tipps und Empfehlungen.

Leider sehr fleckige Bettwäsche und auch fleckige Handtücher. Bad war veraltet und roch schlecht. Kein Mückenschutz vor dem Fenster, sodass das Lüften schwierig war. Kakerlake auf dem Bett!! Öffnungszeiten des Spabereichs nicht wie angegeben, der Ofen in der Sauna ist laut und die Sanduhr kaputt. Wir hatten zwei Nächte gebucht und hatten keinen Zimmerservice. Die Schlüsselkarten gingen anfangs nicht und dann unzuverlässig.

Do café da manhã. Do serviço em geral, funcionários atenciosos.

1- Não oferece opção de alimentação. Não tem serviço de quarto, cozinha ou serviço de auto atendimento para compra de alimentação e bebida. 2- banheira escorregadia, sem tapete anti derrapante. 3- janela do banheiro toda mofada, com pessimo aspecto. A água do chuveiro respinga direto na janela e está Não tem limpeza ou manutenção.

Localização

Bastante barulho tanto na recepção do ar condicionado central, como no quarto dos corredores. Não tinha estacionamento disponível.

la ubicacion muy buena, el desayuno muy bueno, la piscina no la use no puedo opinar.

la cama no me resultó cómoda.

Las habitaciones

El porcentaje que te cobran del 10%

La piscina

Falta de alfombras

El personal muy amable La hab era amplia

La ubicacion El mobiliario estaba deteriorado No parecia un 4 estrellas

Location, installations, nice breakfast and good quality linens

Nothing.

The rooms, comfortable and huge rooms

The parking… not easy to park

The staff is the best thing about this hotel. They couldn't be more helpful and kind. The hotel is also very well located and we could go to most places walking. The size of the rooms was also very good.

Breakfast could be better. Too many sweet things and bad-quality orange juice. Some days the staff could not keep up with the number of people having breakfast. There was constant noise from the next room's air conditioning and the shower had no glass window so the whole bathroom would get wet. I wish they had told us the swimming pool was being renovated, I might have chosen a different hotel if I knew.

Staff was kind and always there to help, location was great, everything is just few steps away.

Forks and services were sticky at times with some dirtiness, room was near an air conditioner box, so it was noisy, we had to change room once, as the heating was not working, kettle had to be changed too, as it was not working. Gym machines need to be maintained, some are in very bad shape and can't be used.

bed, breakfast Laura at front desk location

pool was close.

Nice place with a pool. Very freandly staff.

Taps in buthroom. A modest breakfast.

The breakfast location was good but the cleanliness was doubtful.

WE WERE VERY DISAPPOINTED WITH THE HOTEL. THE PHOTOS PUBLISHED ON Booking.com ARE NOT COHERENT WITH THE REALITY OF THE FACILITIES. POORLY MAINTAINED BUILDING. DIRTY BATHROOM, TOWELS, SHEET, PILLOWCASES AND BEDROOM. TOTALLY DIRTY AND BROKEN AIR CONDITIONING. WE SUGGEST THAT Booking.com DOES A BETTER ANALYSIS OF DEVELOPMENTS BEFORE POSTING THE 'GENIUS' QUALITY. I HAVE BEEN A CUSTOMER OF THE SITE FOR A LONG TIME AND TODAY I DON'T FEEL VERY SURE ABOUT THE OFFERS. FOR EVERYTHING THAT HAS BEEN REPORTED, WE STAYED AT THE HOTEL FOR JUST ONE NIGHT THERE INSTEAD OF THE FOUR RESERVED. DEFINITELY NOT A 4 STAR HOTEL. COMPLEMENTING: WE ARE STILL WAITING ON THE HOTEL PART, THE REFUND FOR 3 UNUSED DAYS.

period features

The room facilities were very basic for a VIP suite. Very noisy location next to the stairs and lifts. Breakfast was meager. Very low care factor from the staff.

clean. nice place

keys to doors never worked

BEST BREAKFAST EVER! POOL IS AMAZING AND ROOM HAS BATH! WHAT ELSE??? ALWAYS GO THERE!! PRICE IS CRAZY CHEAP!

NOTHING!

A refurbished 'classical' property which retains the history - original very high ceilings, balcony, non-conformist room layout (very large but not a box), a bath. Welcoming and stimulating ground floor sitting areas with art.

Well used towels. Some maintenance needed after a good season ? No food it seems, and none nearby,