Quarto amplo. Boa academia.

Café da manhã com poucas opções

Muito atenciosos. Tivemos um problema na TV e prontamente nos trocaram de quarto com Up grade. Cama é maravilhosa!

A cama, a ducha o café da manhã

Ter que pagar estacionamento

A equipe, as recepcionistas, são super atenciosas. Suíte bastante ampla, nada claustrofóbica como muitos quartos de hotéis atualmente. O split gela e muito. É necessário o uso, as janelas são travadas. Limpeza impecável. O fato de estar cerca de 1km do Salvador Shopping, podendo se ir a pé, querendo. O valor da diária, considerando-se que a hospedagem antecedeu o período do Carnaval.

Os elevadores têm revestimento em madeira o que os tornam muito quentes. O café poderia surpreender.

Conforto e decoração.

Wi-fi não tava funcionando tão bem.

Excelente localização e acomodação. Quarto amplo e banheiro com chuveiro bem forte. Poderia melhorar apenas o café da manhã.

Nada

Do quarto!

Do café da manhã, apesar de uma boa apresentação, a maioria dos alimentos não eram gostosos, inclusive os salgados, por exemplo, empada e esfirras, estavam geladas! Pão de queijo só foi servido alguns dias! Poucas opções para o preço pago pelo hotel! Tb não gostei de ter que ficar indo o tempo todo ativar as chaves na recepção, chegávamos cansados dos camarotes e não conseguia abrir a porta do quarto, tendo que ir à recepção o tempo todo ativar as chaves! Absurdo o constrangimento e cansaço!

Somente a cama e quarto espaço .

Atendimento demorado. Café manhã fraco. Não tem serviço 24 hrs. Hotel possui somente café da manhã. Vc tem que sair do hotel pra fazer um lanche. Ou comer qualquer coisa que vc queira. Porque não tem nada hotel.

SIM

NADA

Todo o Atendimento referente a funcionários foi excelente, um café da Manhã maravilhoso de variedades ainda conta com á piscina com uma vela vista.

A cama do quarto excepcional e academia muito boa...

Café da manhã poderia ser melhor...

Acomodação, atendimento e localização

Not much.

This hotel is not a 4 star, it’s a 2 star at most. After a long flight of 16 hours, we arrive at the hotel and there’s absolutely no option for food at the hotel. The staff told me to download an app called iFood but I explained that I am not Brazilian nor have a CPF or Brazilian phone number to be able to register on this app. There’s no option for foreign numbers to sign up on this thing. I asked if they could give me the names of restaurants near by that would deliver and they didn’t have any suggestion. My daughter (a child) was starving and the only option would be get in a uber to go to a restaurant but someone told me the name of a place that delivers. I ended up paying almost 250 reais for a burger and a sandwich. When I’m doing the check in, I inform the receptionist that I have 2 family members stoping by so I could give them a few presents that I bought for them. I was told that visitors were not allowed under any circumstances and I asked why not and was not given any logical explanation. So am I supposed to be giving gifts to family in the hotel lobby? Ridiculous! This hotel claims to be a 4 star but doesn’t even have a bar. At checkout, there was no one to pick up my bags because they were all at lunch so I had to carry my own heavy luggage to the reception. Then someone tells me they would help me take the luggage to my uber. Had to wait an extra 10 minutes for someone to go check what I consumed in the room. Why don’t you bill my credit card so I’m not making my uber wait? I will never stay in this hotel again!

great

great

nice hotel

Comfortable large rooms and king-sized bed! Nice strong showers! Helpful staff~ Nice breakfast~

We stayed a few days and the scrambled eggs had shells every morning. We kept getting crunchy bites. Every morning. THAT needs to improve. I wish they could provide something to heat water. Nothing is available after breakfast and we couldn't even get warm water for medication or tea. Maybe one microwave for warm water in a public place? That would be thoughtful~

i have been staying here since 2016. it is one of my favorite hotels in Salvador. personalized treatment, understated elegance and extremely good value. special mention to Rodrigo at the reception.

noisy air conditioners, plugs that need maintenance, and scrambled eggs that should be an embarrassment to the hotel

I dislike the property, the bed was separated, they took an hour to send someone to put the bed together, no amenities. the super tap was lose, cold water, the amenorreia were not provided at all

staff super rude, the receptionist upset me saying that they did not have my reservation, one of the worst experience, almost 2 hours to do the check in

the room is really big and comfortable

the breakfast is really poor, and the stuff don’t speak English

The room was big.

We had to wait over an hour in the line to be able to check-in. The receptionist was rude and didn’t want to accept my passport as a document because I am Brazilian. I live abroad for over 10 years. I don’t have a Brazilian ID. By the Brazilian law I only need an official document with picture to check-in in a Hotel. The breakfast was not as they portrait in the pictures. It is really bad. The pool doesn’t have a pool bar. The hotel doesn’t have room service. Its impossible to contact the reception from the room because the phone hidden in the restroom doesn’t work.

Nice hotel with some distance from the beaches, close to salvador shopping. Uber help a lot. Spacious rooms, with high quality beds, there is iron that was helpful, good shower with hairdryer. Reception team, baggage team and maids super friendly and helpful. Gorgeous rooftop swimming pool with amazing views. Gym room at the same level if you need to pump.

Breakfast huge disappointment, very basic for the rank of the hotel and there is issue with variety, freshness and service from restaurant team. I like my coffee with my cigarette and as restaurant on the 4th or 5th floor obviously I need to take it outside, so when asking about plastic cup there was an issue with staff and I’ve meet almost anger from their part, instead of just provide it-you need to ask almost bag them, and staff coming with stupid excuse - you can’t take nothing outside etc. They should be more courteous and worry about freshness, variety and quality of the food. Not good experience at this part. Stayed at lower rank hotel with better breakfast and much attentive staff. Lift other part that need to be improved as there are 3 lift: 2 of them for guests and 1 for service, unfortunately only 1 was working and service lift has some buttons missing.

location and rooms